JOB SUMMARY
The Housing Assistants will review, process and approve applications for housing
assistance for the STRMU, SDAP and TBRA programs. They will coordinate with
referring case managers to ensure applications are complete and meet the HOPWA
standards for each program in terms of eligible clients. They will be
responsible for ensuring that all needed payments for clients are communicated
to the finance department so that financial assistance checks can be
processed effectively. They will be responsible for getting the payments out to
the respective landlords, vendors, etc. on behalf of approved clients. The
Housing Assistant works directly with the Housing Coordinator to provide
eligible members access to financial assistance that will help them to maintain
current housing and /or prevent utility cessation.
ESSENTIAL DUTIES AND RESPONSIBILITIES
• Process, verify eligibility and select appropriate member applications for
financial
assistance.
• Complete required documentation, tracking, monitoring and reporting for grant
purposes.
• Communicate with Case Managers, Group Managers and Members regarding the
outcomes of financial assistance applications.
• Maintain proper record maintenance, current and archived, in compliance with
HIPAA
standards for all financial assistance programs.
• Conduct 6 month reviews for recipients of financial assistance.
• Communicate with members, landlords, utility companies and medical providers
in order
to obtain information needed for housing/file records (i.e., updated billing
information,
verification of receipt of check)
• Work with The Finance Department to coordinate the processing of checks to
ensure that
financial assistance payments are made in a timely manner.
• Interface with other HOPWA funded agencies to ensure that services are not
duplicated.
• Conduct internal quality assurance Chart Audits.
• Responsible for ensuring that transportation assistance is available as budget
permits.
• Maintain records of approvals and denials for applications related to HOPWA
funding
• Set up TBRA Case Files, calculate subsidies and prepare contracts for all
approved TBRA
Members.
• Schedule and facilitate face to face orientations with new TBRA Members to
discuss
contracts, goals and program expectations.
• Process contract addendums and inform all parties involved of changes to TBR
contracts
including Landlords, Case Managers and Members.
• Notify the Housing Coordinator of any problems, concerns, support needs,
and/or trends
related to Housing.
• Obtain information from Case Managers on progress toward achieving goals and
any
updated information associated with the case.
• Document all work done with and on behalf of members into agency client
database system in accordance with documentation standard.
• Provide new employee and continuing education training for Case Managers on
financial
applications and processes in collaboration with TBRA Team Coordinator.
• Organize and facilitate Monthly Right Track Workshop for all approved Members
ensuring
all Members attend within 60 days of TBRA approval in collaboration with TBRA
Team
Coordinator.
• Submit monthly spreadsheets on STRMU, SDAP, TBRA, Transportation Assistance
and
JHF to Associate Director of Housing.
ADDITIONAL FUNCTIONS
• Assist Associate Director of Housing in preparation for and during HOPWA
Audits
• Actively participate as a member of Housing’s multi-disciplinary team
• Prepare all mandated reporting as required by supervisor, contract agency and
funding
agency
• Attend monthly individual supervision with Tenant Based Rental Assistance Team
Coordinator
• Attend monthly group supervision with Tenant Based Rental Assistance Team
Coordinator
• Attend monthly Department of Client Services meeting
• Attend monthly required meetings and trainings
• Attend monthly all-agency meeting
• Other special projects, duties and responsibilities, as needed
SUPERVISORY RESPONSIBILITIES
• This employee will not have any supervisor responsibilities.
Education & Work Experience
• High school diploma or equivalent with two years working in the social service
field
• Experience with the terminally ill, knowledge of AIDS program development and
nonprofit service agency preferred.
• Considerable skill in developing and maintaining databases and spreadsheets in
Microsoft
Excel.
• Knowledge of the housing-related difficulties affecting the well-being and
health status of
individuals with HIV.
• Considerable skill in locating and developing housing resources.
• Ability to communicate with clients and case managers on housing related
issues.
• Working skill in communicating effectively with a wide variety of service
providers.
• Ability to work independently and to meet deadlines on multiple tasks.
• Bi-lingual preferred but not required
Qualifications
Join the Team – Make A Difference! Work at AID Atlanta, an affiliate of AHF.
AID Atlanta, Inc. has been saving and transforming lives since its inception in
1982. The agency is the Southeast’s oldest, largest, and most comprehensive AIDS
Service Organization.
Today, AID Atlanta offers a broad range of services and has grown to be the most
comprehensive AIDS service organization in the Southeast. AID Atlanta currently
offers HIV/AIDS prevention and care services, including (but not limited to)
Primary Care, HIV/STD Screening, PrEP, Community HIV Prevention Programs,
Linkage Services, Case Management, and a state-wide Information Hotline.
The mission of AID Atlanta is to reduce new HIV infections and improve the
quality of life of its clients by breaking barriers and building community.
AID Atlanta’s core values:
* Respect
* Compassion
* Service
* Integrity
If you would like to be a part of fostering empowerment in someone’s life, AID
Atlanta is the place for you.