Ophthalmic Technician – Level 3

Employment Type: Full Time Schedule: Day Shift | Saturday availability may be required based on office location.

Bring advanced clinical skills and help lead the way in patient care!

Your Next Career Opportunity - Spectrum Vision Partners / OCLI Vision is seeking an experienced Ophthalmic Technician – Level 3 to provide advanced clinical support and help deliver exceptional, patient-centered ophthalmic care.

Level 3 technicians perform advanced patient workups and diagnostic testing, support multiple ophthalmic subspecialties, assist with complex cases, and serve as a clinical resource for other technicians. This role also contributes to quality improvement, team development, and a positive office culture while maintaining quality, safety, and organizational standards.

What You'll Do

• Advanced Patient Workups: Complete patient intake and workups, document relevant histories, prepare patients for testing, and support accurate clinical records.

• Diagnostic Testing & Procedures: Perform ophthalmic testing and measurements, operate and maintain diagnostic equipment, assist with office procedures and refraction when applicable, and process specimens as assigned.

• Prior Authorizations & Clinical Coordination: Process, review, and track prior authorization requests; communicate patient needs and urgent concerns; and support smooth patient flow.

• Complex Patient Support: Assist with complicated cases, recognize complex patient needs, handle escalated patient interactions, and communicate appropriately with providers and the clinical team.

• Training & Mentoring: Train, mentor, and guide Ophthalmic Testers and Ophthalmic Technicians; share clinical knowledge and support effective teamwork.

• Quality & Office Culture: Participate in quality improvement initiatives, promote consistent clinical practices, and support office culture, engagement, safety, and patient-centered care.

What We're Looking For

• High school diploma or equivalent required.

• Experience with EMR/EHR applications preferred; NextGen is preferred but not required.

• Previous customer service and/or medical experience preferred, but not required.

• Must have successfully achieved COA certification or have the ability to obtain it within one year of employment.