We’re building a world of health around every individual — shaping a more
connected, convenient and compassionate health experience. At CVS Health®,
you’ll be surrounded by passionate colleagues who care deeply, innovate with
purpose, hold ourselves accountable and prioritize safety and quality in
everything we do. Join us and be part of something bigger – helping to simplify
health care one person, one family and one community at a time.
At CVS Health, we are focused on transforming health care for our customers and
making our company a great place to work. We help people navigate the health
care system – and their personal health care – by improving access, lowering
costs and being a trusted partner for every meaningful moment of health. Within
our Retail locations, we bring this promise to life with heart every day. Our
Pharmacy Managers play a critical role in cultivating a culture of excellence in
their respective pharmacy by acting as a role model for all, demonstrating
genuine care, and setting the bar for their pharmacy team.
As a Pharmacy Manager, you will lead and develop a pharmacy team that provides
exceptional patient care by promoting best practices and leading through change
while identifying and addressing performance opportunities. Pharmacy Managers
support novel program awareness, onboard newly hired pharmacy team members, and
recognize colleagues for their success. The Pharmacy Manager consistently
exhibits best practices when working the bench, including quarterbacking the
team, providing patients with meaningful counseling, and abiding by all legal
and regulatory guidelines, amongst other required activities.
The Pharmacy Manager is responsible for direct and effective management of their
pharmacy team, including but not limited to:
* Living our purpose by helping to manage and improve patient health through
safe and appropriate dispensing, counseling, and immunizing practices
* Overseeing the pharmacy team during bench shifts, including strengthening
pharmacy performance measures through effective coaching and consistent
follow-up of pharmacy team members
* Supporting safe and accurate prescription fulfillment by following—and
directing the pharmacy team to follow—pharmacy workflow procedures and
utilizing the safety guardrails at every workstation
* Contributing to positive patient experiences by showing empathy and genuine
care, and coaching the pharmacy team to do the same: demonstrating
compassionate care, collaborating with the patient’s total healthcare team,
and proactively resolving insurance and/or medication issues
* Proactively offering and delivering immunizations to keep patients healthy;
identifying, engaging, and supporting Pharmacy Technicians to learn to
immunize
* Supporting the effective management of pharmacy inventory by following—and
coaching the pharmacy team to follow—all inventory best practices, with a
special focus on protecting cold chain products for our patients and our
business
* Conducting new Technician and Pharmacist onboarding for the store and
district, including training on CVS workflow, and ensuring all trainees are
on-track for timely completion of required training and/or licensure
* Ensuring pharmacy operations are fully compliant with state Board of Pharmacy
regulations at all times; escalating issues or concerns to the Rx DL for
additional support if/as needed
* Partnering with the Store Manager to maintain a healthy talent pipeline of
cross-trained colleagues willing to work in the pharmacy, and ensuring that
cross-trained colleagues are on-track for timely completion of all required
training for licensure
* Overseeing Staff Pharmacists and District Support Pharmacists (DPSs) (where
applicable), managing performance through direct observation, peer and team
feedback, and/or validation of results; delivering annual performance reviews
and closing gaps as needed
* Remaining flexible for both scheduling and business needs, while contributing
to a safe, inclusive, and engaging team dynamic; writing or appropriately
delegating and overseeing the writing of the pharmacy schedule
* Regularly reviewing business reporting for operational insights and
developing action plans to close gaps, including but not limited to workflow,
service, patient care, and compliance
* Establishing a culture of safety, empowerment, and inclusion so the pharmacy
team feels valued; building psychological safety by opening the door for
feedback and taking relevant action
* Maintaining relevant clinical and technical skills for the job as the
industry evolves (including but not limited to company-required trainings and
CMEs); actively seeking opportunities to expand knowledge to better support
patients
* Supporting access to care and helping to improve patient outcomes through
pharmacist delivered clinical care such as testing and prescribing services
(e.g., COVID/Flu, Hormonal Contraception, etc.) where permissible; empowers
the pharmacy team to provide holistic care at every step in the patient care
journey
* Understanding and complying with all relevant federal and state laws,
regulations, professional standards, and ethical principles; complying with
CVS Health policies and procedures to help support patient safety and
complying with controlled substance dispensing and recordkeeping, to protect
patient privacy and security, and to maintain a safe and inclusive workplace
for our colleagues
Required Qualifications:
* Active Pharmacist License in the state where the Store is located
* Active National Provider Identifier (NPI)
* Not on the DEA Excluded Parties list
* 1-2 years of experience as a Pharmacist
Essential Functions:
* Regular and predictable attendance, including nights and weekends
* Ability to complete required training within designated timeframe
* Attention and Focus:
* Ability to concentrate on a task over a period of time
* Ability to pivot quickly from one task to another to meet patient and
business needs
* Ability to confirm prescription information and label accuracy, ensuring
patient safety
* Customer Service and Team Orientation:
* Actively look for ways to help people, and do so in a friendly manner
* Notice and understand patients’ reactions, and respond appropriately
* Communication Skills:
* Use and understand verbal and written communication to interact with
patients and colleagues
* Utilize active listening by giving full attention to what others are
saying, taking time to understand the points being made, asking questions
as appropriate, and not interrupting at inappropriate times
* Mathematical Reasoning:
* Ability to use math to solve a problem, such as determining the total
number of tablets to dispense, day’s supply, and/or number of full bottles
and additional bottles needed to fill a prescription
* Problem Resolution:
* Identifying challenging patient or colleague interactions and choosing the
best course of action when faced multiple options
* Physical Demands:
* Be mobile and remain upright for extended periods of time
* Lift, scan, and bag items
* Reach overhead; stretch or reach out with the body, arms, and/or legs to
grasp items
* Move fingers repetitively; picking, pinching, typing, or otherwise working
primarily with fingers rather than whole hand or arm
* Extend hand(s) and arm(s) multiple directions to place, move, or lift items
* Control precision; quickly adjust machines to exact positions
* Stoop to a considerable degree, requiring full use of the lower extremities
and back muscles to move items between low and high positions, including
bending spine at the waist
* Close visual acuity to perform activities such as: transcribing, viewing a
computer terminal, reading, visual inspection involving small parts
* Occasionally lift of up to 20 lbs. and/or exert up to 20 lbs. of force;
Frequently lift of up to 10 lbs. and/or exert up to 10 lbs. of force;
Consistently lift and/or exert a negligible amount of force to move
objects.
* Express or exchange ideas by means of spoken word where detailed or
important spoken instructions must be conveyed accurately
* Have the ability to receive detailed information through oral communication
* Team Management and Leadership
* Lead by example and set a positive tone for the team
* Delegate tasks, empower team members, and foster a collaborative work
environment
* Motivate and inspire team members to adhere to standards and achieve high
performance
* Apply problem-solving skills to address challenges and find innovative
solutions
* Adaptability and accountability to navigate changing circumstances and take
ownership
* Coach, reinforce, encourage, provide feedback to, discipline, and/or
terminate pharmacy team members
* Any additional tasks as directed by Supervisor or Manager
Preferred Qualifications:
* Completion of the CVS Pharmacy Manager Emerging Leader (PM-EL) program
* 3-5 years of related work experience in a pharmacy, retail, medical, or
customer service setting
* Ability to work in the home store, and across the market in other locations,
to meet business need
Anticipated Weekly Hours
40
Time Type
Full time
Pay Range
The typical pay range for this role is:
$65.00 - $85.00
This pay range represents the base hourly rate or base annual full-time salary
for all positions in the job grade within which this position falls. The actual
base salary offer will depend on a variety of factors including experience,
education, geography and other relevant factors. This position is eligible for
a CVS Health bonus, commission or short-term incentive program in addition to
the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members
and communities we serve and we are committed to fostering a workplace where
every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and
benefits that reflects our commitment to our colleagues and their families.
This full‑time position is eligible for a comprehensive benefits package
designed to support the physical, emotional, and financial well‑being of
colleagues and their families. The benefits for this position include medical,
dental, and vision coverage, paid time off, retirement savings options, wellness
programs, and other resources, based on eligibility.
Additional details about available benefits are provided during the application
process and on Benefits Moments [https://learn.bswift.com/cvshealth-mainland].
We anticipate the application window for this opening will close on: 11/20/2026
Qualified applicants with arrest or conviction records will be considered for
employment in accordance with all federal, state and local laws.