Parts Counter Person
Muskegon, Michigan
Full Time - hourly |

Parts Counter Person

At Betten Auto Group We are looking for an experienced Parts Counter Person (Hyundai experience Preferred). Great pay, great hours, great benefits and a Family oriented atmosphere. Come and be a part of a well-organized and experienced crew. 

 

What We Offer:

  • Competitive Wages
  • Medical, Dental, and Vision
  • Life Insurance
  • Company Paid Life Insurance 
  • Short-term Disability Insurance
  • Accident Insurance
  • Critical Illness Insurance
  • Hospital Indemnity
  • 401K Plan
  • Paid time off
  • Paid Holidays
  • Growth opportunities
  • Paid Training
  • Employee vehicle purchase plans
  • Family owned and operated
  • Long term job security
  • Flexible Work Schedule
  • Discounts on products and services
  • State-of-the-art, brand-new facility with cutting edge technology
  • Shop equipped with the newest technology and equipment
  • Work environment OSHA certified to current Air Quality Standards
  • Highly productive shop
  • Career advancement opportunities, promote from within
  • Continued education, manufacturer hands on and web based training
  • Clean and professional work environment

Responsibilities 

  • Oversee the parts sales process from start to finish
  • Communicate with customer on parts status
  • Communicate with staff and customers in a friendly and professional manner.
  • Be able to read and understand the parts catalog when looking up parts.
  • Answers phone calls, providing price quotes and other information
  • Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate.
  • Provides high level service to internal and external customers.
  • Pulls and fills orders from stock
  • Maintain a weekly bin checks to ensure accuracy of stock.
  • Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.
  • Locates out-of-stock parts from outside source and submits an emergency order, if necessary.
  • Make sure all internal requests for parts are billed on service repair order.
  • Receives payment from retail customers or obtains credit authorization.
  • Set up orders for daily shipment, delivery, or pick-up

Qualifications

  • Have a High School Diploma or equivalent
  • Have Hyundai parts experience  (preferred)
  • Are able to work in a fast-paced work environment
  • Have strong organizational and time management skills
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.