Join Goodwin’s Global Operations Team, and make a real impact on a global scale.
At Goodwin, we work with some of the world’s most successful and innovative
investors, entrepreneurs and disruptors in the life sciences, private equity,
real estate, technology and financial industries, and where they converge. As
part of the Global Operations Team – all business professionals at the firm –
you’ll collaborate with colleagues from varied backgrounds and experiences,
fostering an environment where cross-functional learning, networking, and
collaboration are at the core of what we do.
Here, we’re not just supporting a law firm; we’re partnering with attorneys and
clients to deliver cutting-edge solutions in high-stakes litigation and dispute
resolution, world-class regulatory compliance and advisory services, and complex
transactions. Our commitment to integrity, ingenuity, agility, and ambition
drives us, and we’re proud to have been recognised as the “Best Business Team”
by The American Lawyer.
This is your opportunity to grow professionally in a dynamic, global
environment, surrounded by forward-thinking peers.
The Director of Client Engagement Strategy & Sponsorships (Events)
leads Goodwin’s Client Engagements function, shaping how the firm uses strategic
engagements, sponsorships, and client experiences to strengthen priority
relationships, create growth opportunities, and differentiate the firm in the
market.
This leader sets the strategy, operating model, governance, investment approach,
and measurement framework for the function, while leading a pod-based global
team aligned to Industry Groups. The role requires a strategic operational
leader who can translate firm and client priorities into distinctive
experiences with measurable business impact and outcomes across the full
engagement lifecycle.
What You Will Do:
* Set the vision, strategy, and operating model for the Client
Engagements Center of Excellence (CoE), aligning the function to firm growth
priorities, Industry Group strategies, client plans, and brand objectives.
* Lead and evolve the function into a scalable, commercially focused capability
that brings discipline, consistency, and strategic value to engagements
across the firm.
* Establish governance for the full client engagement lifecycle, including
intake, prioritization, planning, resourcing, execution standards,
measurement, and post-engagement activation.
* Manage the firm’s global portfolio of client engagements, events, and
sponsorships, ensuring investments are coordinated, appropriately resourced,
and focused on opportunities with the greatest strategic and commercial
potential.
* Create tiered client engagement models that match target audience,
investment, and expected outcomes to client value, growth opportunity, and
strategic importance.
* Advise the firm and Client Development leadership
on market-leading engagements, sponsorships, and relationship-building
strategies, bringing strategic judgment rather than event-led approaches.
* Partner with Business Development leaders and teams to
embed client engagement strategy into client plans, Industry Group
priorities, campaigns, and broader go-to-market initiatives.
* Define performance measures and executive reporting that show relationship
progression, pipeline influence, opportunity creation, client
participation, and overall portfolio performance.
* Develop firmwide standards, playbooks, and enablement tools that improve
quality, efficiency, and consistency while allowing appropriate flexibility
by market, industry, audience, and objective.
* Set the roadmap for engagement-related technology, data, automation, and
process improvement, partnering with Digital & Technology,
Marketing & Communications, and other stakeholders to improve planning,
execution, measurement, and client experience.
* Lead change management for the Client Engagements model, building stakeholder
understanding, adoption, capability, and accountability across Client
Development and the broader firm.
* Lead, mentor, and develop a high-performing, pod-based global team, creating
an environment that combines business alignment, shared standards, advisory
excellence, and continuous learning.
* Collaborate closely with other GO Team functions to ensure consistency in
event planning and execution across the firm.
Who You Are:
* 15+ years of experience in client development, client engagement, events,
growth strategy, or a related discipline, ideally within a professional
services or similarly complex business-to-business organization.
* Demonstrated success building, transforming, or scaling a strategic
enterprise capability.
* Proven ability to design and lead operating models, governance structures,
prioritization frameworks, and scalable delivery approaches across a complex
global organization.
* Experience managing significant global portfolios, budgets, investments, and
cross-functional teams, with strong operational and financial discipline.
* Strong commercial judgment, with the ability to connect engagement strategy
to relationship development, pipeline creation, opportunity progression, and
revenue growth.
* Experience using data, analytics, client insights, and technology to inform
strategy, improve decisions, measure impact, and optimize investment.
* Ability to operate as both a strategic advisor and an enterprise operator,
moving effectively between long-term strategy, portfolio-level decisions,
organizational change, and practical execution.
* Demonstrated success leading change, including navigating ambiguity,
influencing stakeholders without direct authority, building adoption, and
sustaining accountability.
* Exceptional executive presence and communication skills, with the judgment
and credibility to advise firm leadership, senior partners, and other senior
stakeholders.
* Proven leadership experience building, developing, and inspiring
high-performing teams, with a commitment to developing strategic and advisory
capabilities in others.
#LI-NC1
Benefits and More
At Goodwin, you will discover your next career opportunity with a rewarding
compensation package and comprehensive benefits, including:
* Health, dental, and vision insurance
* Life and disability insurance
* Retirement & Savings Plan
* Emergency back-up child and adult care
* Paid vacation, sick time off, and holidays
* Professional development and career advancement opportunities
* Employee recognition and reward programs
* Employee wellness and assistance programs
* Employee discounts and perks
This position is eligible for overtime: No
The Target Salary Range For This Position Varies By Location And Is Commensurate
With Relevant Experience: $180,000.00 - $300,000.00