SUMMARY OF JOB PURPOSE
Ski Patrol is a team-oriented department focused on providing our guests with
excellent customer service on or off the mountain. In addition to emergency
rescues and mountain safety, ski patrollers are hosts, guides, and information
centers. When called upon, ski patrol will respond to whatever the task may be.
Job Duties and Responsibilities
This job description is intended as a summary of the primary responsibilities of
and the qualifications for the position. The job description is not intended to
be inclusive of all duties an individual in the position might be asked to
perform or of all the qualifications that may be required now or in the future.
We will not ask you to perform a task that is inherently unsafe or that you are
not adequately trained to perform. When we do ask for your assistance with any
job we expect an enthusiastic and cooperative response.
A Ski Patroller is expected to be a safe skiing/boarding example to the public.
No use of jumps, boxes, rails, or other such features in terrain parks is
allowed.
Duties:
* Emergency Care and Rescue.
* All mountain safety and maintenance; slope safety, boundary marking,
flagging, mazes, signage and any situation.
* Demonstrate an on-going commitment to delivering excellent customer service.
This involves interacting with guests in a courteous manner and being able
to answer questions professionally.
* Safe snowmobile operation.
* Professional, friendly, communication with other departments.
* Help other departments as needed; shoveling, flagging, maze control, snow
removal, operating a chair lift and rope tow etc.
* Maintain safe and easy access within the base patrol room and ski patrol
shacks.
* All forms kept up and filed in the ski patrol shacks.
* Rope rescue skills
* Working knowledge of emergency plan.
* Maintain clean, safe and professional workstations.
* Maintain any appropriate records as set forth by company policy and
procedures.
* Recognize and correct any safety hazards within the ski patrol department.
* Shoveling snow, sometimes deep, heavy wet snow weighing more than 50 lbs. per
shovel full. Heavy and awkward lifting of items up to 50 lbs. Walking and
working on uneven ground, deep powder, icy and wet surfaces.
* Provide timely and accurate information concerning weather conditions,
grooming or slope conditions and related information intended to help the
guest maximize their skiing experience.
* Communicate problems to superiors, while showing initiative in handling
routine and emergency matters.
* Regular rotation in Base and Dispatch with knowledge of navigating 1Risk
Dispatch & Documentation program
JOB QUALIFICATIONS
1. Ability to read and to write legibly and to use good composition skills to
complete records and report forms.
2. Must be aware of the ski areas terrain and facilities.
3. EMT or OEC AND CPR/First Aid/AED
4. Advanced skiing or boarding ability. The ability to safely and skillfully
ski/board and transport a guest in a toboggan down expert terrain in an
expeditious manner.
5. Ability to learn and be knowledgeable of the needs of the equipment and
standard procedures for its care and safe operation.
6. Safe operation of a snowmobile in a variety of terrain and snow conditions.
7. Must qualify through the Dodge Ridge Fleet Safety Program by possessing a
valid driver’s license and passing a satisfactory DMV record check to
operate a snowmobile.[CM1]
8. Satisfactory completion of the Snowmobile Safety Program to operate a
snowmobile.
9. Must be well groomed and present a good public image.
10. Good physical condition as this position requires skiing/boarding, hiking,
shoveling, lifting and carrying.
11. Willingness to work during extreme weather conditions.
12. Safety and risk oriented.
13. Requires the skills of a host. This involves approaching guests in a
courteous manner, inquiring if they have any questions and being able to
respond professionally.
Job Attitudes
* Provide a positive and helpful attitude towards all our customers and all
Dodge Ridge employees.
* Support the Company’s policies and procedures.
* Support the harmony and goodwill of the Company.
* Be an effective team leader and motivator for the department.
WORK SCHEDULES
Weather conditions and the number of guests play a large role in the work
scheduling of Dodge Ridge employees.
When conditions are normal, you may be expected to work 40 up to 48 hours per
week, including weekends and holidays. During busy periods, you may be expected
to work six (6) days a week.
You must arrange for transportation to work so that you arrive at your
designated workstation at the scheduled time. Keep in mind that you will often
be required to drive on hilly, snow packed, and icy road surfaces.
WORKING CONDITIONS
At any time during the ski season, Dodge Ridge employees are often required to
perform their tasks in high winds, heavy snowfalls, low visibility, rain, and
extremely cold or warm temperatures.
Work is typically outside working directly with resort guests and other resort
staff members. It can be noisy, cold, wet, or humid. You may be expected to
work in high places and frequently you will work around moving objects.
UNIFORMS
A professional appearance at Dodge Ridge is required. Please wear your name tag
and uniform at all times during your scheduled shift. We will provide most of
the uniform for you to do your job. However, you will be required to provide
some items as part of your job, as listed below. The quality, color, and style
of the items must be approved by your manager prior to being worn to work. All
hats worn must have the Dodge Ridge logo while on shift.
ITEMS YOU MUST PROVIDE
* Watch
* Sunglasses
* Goggles
* Gloves
* Knife
* Warm boots with Vibram soles
* Ski / snowboard equipment and ski bindings that pass a binding function test
(you should be aware you are responsible for any damage to your equipment
while at work.
The skiing/riding employee represents a model for safe skiing for both the guest
and fellow employees. You are required to be aware of all safe skiing
procedures, trail closures, and out-of-bounds policies.
Thank you for your interest in the Dodge Ridge team!
[CM1]Is this required for Base Dispatch & Trail crew? I'm copying this into
those job descriptions assuming that is the case