Position Summary

The Roofing Service Technician is a skilled field professional responsible for investigating, diagnosing, repairing, and resolving residential roofing concerns. This position requires more than the ability to perform a repair. The ideal technician understands roofing systems as a whole and can identify the root cause of leaks, failures, and deficiencies, determine the appropriate corrective action, and complete or recommend a lasting solution.

Duties and Responsibilities

● Perform comprehensive inspections of residential roofing systems to identify leaks, damage,

installation deficiencies, and potential failure points

● Diagnose the source and root cause of water intrusion and other roofing concerns

● Perform roofing repairs, maintenance, and corrective work according to manufacturer

specifications and industry best practices

● Inspect shingles, flashing, penetrations, decking, underlayment, ventilation, gutters, siding, and

related exterior components

● Evaluate roof penetrations and roofing components associated with residential solar installations

● Determine whether conditions can be appropriately repaired or require a larger scope of

corrective work

● Identify workmanship, material, structural, ventilation, or exterior conditions that may be

contributing to a concern

● Develop clear repair recommendations and identify materials, labor, and additional resources

required to complete the work

● Complete quality-control inspections when needed to verify workmanship and identify corrective

actions

Requirements and Qualifications

● High school diploma or GED required

● 5+ years of hands-on residential roofing experience strongly preferred

● Has strong hands-on knowledge of residential roofing systems, installation, repair, and

troubleshooting

● Approaches service calls with a diagnostic and solution-oriented mindset

● Can distinguish between symptoms and the actual root cause of a roofing concern

● Is comfortable making sound technical decisions independently in the field

● Takes ownership of assigned work and follows concerns through to resolution

● Demonstrates strong workmanship and attention to detail

● Communicates technical findings clearly to customers and internal teams

● Collaborates effectively while remaining self-motivated and productive in the field

● Recognizes when a repair is sufficient and when a larger corrective solution should be

recommended

● Takes pride in providing a safe, professional, and high-quality customer experience

Benefits

•      401k retirement plan with Roth option
•      Dental insurance-free for "Employee Only" plan
•      Medical insurance-free for "Employee Only" plan
•      Vision Insurance-free for "Employee Only" plan
•      Paid time off
• Disability insurance
• Life insurance