Thank you for taking the time to review our AVP of Business Loan Operations
position. At Leaders Credit Union, our mission is to “Power your passion and
make lives better.” We are very intentional about the hiring and interview
process, which means we take our time. We want to make sure that you find the
perfect career path! We truly appreciate your interest in Leaders Credit Union.
Who is Leaders Credit Union? We are a member-owned financial cooperative. This
means that we exist to serve the needs of the consumers who own accounts at
Leaders Credit Union. They are owners, and their financial well-being is at the
heart of every decision we make. We are one of the largest credit unions in West
Tennessee, and one of the most stable. Our purpose is simple: to provide a
sound, convenient alternative to traditional banking.
What are our core values? As a team member of Leaders Credit Union, you would be
asked to adhere to a specific set of core values. These values should govern all
decisions that are made when serving our members’ needs. These values are:
* Member Focused
* Team Oriented
* Community Minded
* Forward Thinking
* Trusted Partner
Why Leaders? Leaders Credit Union has been ranked one of the Best Credit Unions
to Work for four years in a row. So, what makes Leaders such a great place to
work?
* Great benefits! We offer healthcare, vacation time, sick time, 401k options,
and a profit-sharing plan (just to name a few!) Our Human Resources team is
always looking to ensure that our benefit packages are competitive.
* Work with a mission! Our mission statement isn’t just something written on a
billboard, we truly look to “power your passion and make lives better.” That
mission is lived out by member-facing personnel as well as our back-office
employees.
* Extensive training! We go to great lengths to make sure you know your job
responsibilities and are comfortable through a very thorough training
process. But our training goes beyond that. We offer monthly classes on
everything from mortgage products to conflict resolution. We give you the
tools you need to succeed.
* Room for growth! At Leaders, you are only limited by your own ambition. Being
part of a quickly growing financial institution leaves room for personal
growth, and we do our best to promote from within whenever possible.
What does a day as an AVP of Business Loan Operations look like?
Responsibilities include, but are not limited to:
* Oversee day-to-day Business Lending Operations, including loan processing,
closing, booking, servicing, and portfolio support.
* Build and improve workflows, procedures, controls, and performance metrics to
keep operations running smoothly.
* Manage loan pipelines and turnaround times to ensure loans are processed
accurately and on schedule.
* Oversee the review, closing, funding, and boarding of commercial, real
estate, construction, SBA, and participation loans.
* Ensure loan documentation, collateral, insurance, approvals, and post-closing
requirements are completed accurately and on time.
* Maintain compliance with regulatory requirements and internal policies while
identifying and addressing operational risks.
* Partner with lending, credit, compliance, accounting, and member service
teams to improve processes, reporting, systems, and the overall member
experience.
What is the schedule? Our hours for this position are 8:00 am to 5:00pm Monday
through Friday. Sometimes giving top-notch member service may require a little
overtime, but we value work-life-balance and do our best to limit this.
Does your skill set and experience line up? For this role, we are looking for
someone who:
* Has at least 2 years of supervisory experience in a financial services
position
* Has a college degree
* Must have strong attention to detail, strong math and organizational skills,
and the ability to multitask.
* Proficiency in Microsoft Suite of Products (Excel, Outlook, Word, etc.)
* Must maintain a professional, courteous, and friendly atmosphere for members
and co-workers
* Must have very strong communication skills (both written and verbal)
What is next? If you think this role is the perfect fit for you, please apply,
and upload your resume online. Once you have applied you will receive an email
from our system saying your application has been received. Keep an eye on your
email over the next few weeks as this is our main form of communication. If the
next step for you is an interview, we will reach out via email. If this position
isn’t the right fit at this time, we will keep your resume on file in case
anything else comes available that you might be a great fit for.
Thank you for choosing Leaders!