At Qualtrics, we create software the world’s best brands use to deliver
exceptional frontline experiences, build high-performing teams, and design
products people love. But we are more than a platform—we are the creators and
stewards of the Experience Management category serving over 18K clients
globally. Building a category takes grit, determination, and a disdain for
convention—but most of all it requires close-knit, high-functioning teams with
an unwavering dedication to serving our customers.
When you join one of our teams, you’ll be part of a nimble group that’s
empowered to set aggressive goals and move fast to achieve them. Strategic risks
are encouraged and complex problems are solved together, by passing the mic and
iterating until the best solution comes to light. You won’t have to look to find
growth opportunities—ready or not, they’ll find you. From retail to government
to healthcare, we’re on a mission to bring humanity, connection, and empathy
back to business. Join over 5,000 people across the globe who think that’s work
worth doing.
Enterprise Sales Leader - Services
Why We Have This Role
Qualtrics empowers leading Services brands to transform frontline operations,
customer loyalty, and brand perception through data-driven insights. We enable
enterprise organizations to make high-impact decisions by leveraging our
Experience Management platform and AI capabilities across locations, digital
channels, and supply chains. We are seeking a seasoned North America Enterprise
Sales Leader for Services to drive net-new logo acquisition and commercial
growth within this critical vertical.
How You’ll Find Success
* Drive aggressive ARR growth across top-tier Services accounts leveraging SaaS
and Generative AI offerings.
* Formulate and execute tailored vertical go-to-market strategies targeting key
decision-makers across CX, Brand, Operations, and HR domains.
* Demonstrate a proven ability to originate, negotiate, and close complex,
multi-year, seven-figure enterprise land-and-expand deals.
* Cultivate a high-performing enterprise sales culture rooted in value-based
selling, strategic account mapping, and executive engagement.
* Exhibit deep commercial acumen across modern SaaS deal structures, pricing
models, and competitive positioning within the Services sector.
How You’ll Grow
* Scale high-visibility enterprise GTM initiatives with executive exposure that
directly shape the growth of our Services vertical.
* Serve as a key domain thought partner, translating emerging Services market
trends into actionable platform solutions.
Things You’ll Do
* Lead and coach a team of 4-6 Enterprise Sales Leaders and 20+ Account
Executives focused exclusively in the Services sector.
* Guide reps on complex, solution-oriented sales cycles, executive pitch
development, pipeline generation, and precise sales forecasting.
* Act as an executive sponsor on major strategic opportunities, maintaining
relationships with C-level stakeholders at target accounts.
* Drive rigorous pipeline management and deal-closing strategies to ensure
consistent quarterly revenue execution and market penetration.
* Collaborate cross-functionally with Solution Engineers, Product Management,
and Marketing to tailor GTM plays for Services nuances.
What We’re Looking For On Your Resume
* 10-15+ years of enterprise SaaS sales and commercial leadership experience,
with direct focus or leadership in the Services sectors.
* Consistent track record of leading second-line or high-impact sales teams to
exceed multi-million dollar new-business quotas.
* Proven ability to close high-ticket, seven-figure software transactions with
complex, matrixed enterprise buyers.
* Bachelor's or advanced degree in business, technology, or a related field.
* Exceptional communication, executive presentation, and consultative
storytelling capabilities.
What You Should Know About This Team
* We maintain a high-octane, results-driven culture focused on aggressive
market expansion and sales excellence.
* Winning major enterprise brands and delivering clear, measurable business
value are core to our team's identity.
* The operating environment is fast-paced and dynamic, demanding strong
strategic focus and relentless prioritization.
* Innovation, continuous learning, and sharing best practices across the
vertical team are highly encouraged and expected.
Our Team’s Favorite Perks and Benefits
* Opportunity to shape the go-to-market strategy for enterprise-defining
Services partnerships.
* Work with a world-class team driving innovation in experience management and
Generative AI.
* Competitive compensation, uncapped earning potential, and strategic career
advancement opportunities.
* Hybrid work model designed to foster impactful collaboration alongside
flexible remote work capabilities.
The Qualtrics Hybrid Work Model: While this role is exempt from working in
office, our hybrid work model remains elegantly simple for the rest of the
company: we all gather in the office three days a week; Mondays and Thursdays,
plus one day selected by your organizational leader. These purposeful in-person
days in thoughtfully designed offices help us do our best work and harness the
power of collaboration and innovation. For the rest of the week, work where you
want, owning the integration of work and life. #remote
Qualtrics is an equal opportunity employer meaning that all qualified applicants
will receive consideration for employment without regard to race, color,
religion, sex, sexual orientation, gender identity, national origin, disability,
status as a protected veteran, or any other protected characteristic.
Applicants in the United States of America have rights under Federal Employment
Laws: Family & Medical Leave Act
[https://www.dol.gov/agencies/whd/posters/fmla],Equal Opportunity Employment
[https://www.eeoc.gov/poster],Employee Polygraph Protection Act
[https://www.dol.gov/agencies/whd/posters/employee-polygraph-protection-act]
Qualtrics is committed to the inclusion of all qualified individuals. As part of
this commitment, Qualtrics will ensure that persons with disabilities are
provided with reasonable accommodations. If reasonable accommodation is needed
to participate in the job application or interview process, to perform essential
job functions, and/or to receive other benefits and privileges of employment,
please let your Qualtrics contact/recruiter know.
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For full-time positions, this pay range is for base per year; however, base pay
offered within this range may vary depending on location, job-related knowledge,
education, skills, and experience. A sign-on bonus and restricted stock units
may be included in an employment offer. Full-time employees are eligible for
medical, dental, vision, life and disability, 401(k) with match, paid time off,
a wellness reimbursement, mental health benefits, and an experience bonus. For a
detailed look at our benefits, visit Qualtrics US Benefits
[https://www.qualtrics.com/careers/us/en/us-benefits].
Remote Base Annual Pay Transparency Range
$330,000—$543,000 USD