WHAT'S IN IT FOR YOU
* Competitive salary of $18.20/hr. with discretionary performance bonuses 2x a year!
* Fully paid medical, prescription drug, dental, and vision coverage for you and competitive premiums for your dependents.
* Complimentary meals and covered team member parking.
* Employer-paid life insurance, long-term disability, and accidental death and dismemberment coverage. Flexible Spending Account options for health care expenses.
* Company-paid gaming licenses (Class A & Class B)
* Variety of additional voluntary benefits and retirement plans.
WHAT YOU’LL DO
* Exemplifies Muckleshoot Casino Resort’s values and sets a great example by always demonstrating excellent guest service and professionalism.
* Practice, support and promote the vision, mission, and values of the Muckleshoot Casino Resort.
* Accurately responds and attends to guest requests including preparing food and beverage items, wrapping food products, and planning them in display cases.
* Prepare and maintain concession counter cleanliness, before, during and after guests are served.
* Assist guests with selection of food and beverage items (i.e., explaining daily specials or answering preparation questions).
* Follow standards for display cases; maintains, cleans, and restocks as needed.
* Ensure guest satisfaction by delivery of food in an efficient and friendly manner, as deemed by outlet, may call out guest for counter pick up, or deliver to table.
* Follow cash handling and cash register procedures.
* Reconciliation of daily “end of shift” financial transactions.
* Perform assigned daily and weekly cleaning tasks.
* Inform management of guest requests, inventory shortages, replenishment needs and food spoilage.
* Follow health, safety, and sanitation guidelines for all products.
* Provide excellent guest service to ensure a positive guest experience.
* Create, maintain, and facilitate a positive work environment; promotes positive team member relations and reports issues to the appropriate personnel.
* Other duties as assigned.
WHAT YOU’LL BRING
* Ability to obtain a Class B gaming license.
* Must maintain a valid WA State Health Card/Food Handlers Permit.
* Must maintain a Class 12 and/or Class 13 permit required
* 1 (one) year counter serving experience preferred.
* Cash handling experience preferred.
HOW YOU’LL BE SUCCESSFUL
* Knowledge of all beverages, and the ability to make flavored and other specialty drinks with consistency.
* Knowledge of health & safety standards, and safety regulations as required
* Ability to demonstrate a well-groomed presence and always maintain a professional appearance and attitude.
* Ability to follow specific instructions. Read, write, and speak English fluently.
* Ability to learn and use technical equipment (espresso machine).
* Ability to handle stress under pressure.
* Ability to provide quality guest service.
* Ability to accurately exchange money with guests.
* Ability to reconcile all cash and money at the end of the day.
* Ability and willingness to maintain a clean, healthy, and safe working environment.
* Ability to work independently, with minimal supervision.