Registration & Administration Associate (Part-Time)
Worcester, Massachusetts
PART_TIME | USD 18.00 - 20.00 HOUR
Description The Youth Department Registration & Administrative Associate manages registration, payment processing, and intake for all Youth Department programs, maintains grant-related files and financial reporting, manages department social media, and provides general administrative support to the Youth Services Division. DUTIES AND RESPONSIBILITIES: ? Manage registrations for all Youth Department programs, including intake of new families and assisting families through the registration process. ? Respond to phone calls and walk-ins with registration-related questions, providing information and assistance directly. ? Track and report on registration numbers and enrollment trends to the Assistant Director on a regular basis. ? Work collaboratively with Program Coordinators to support recruitment efforts and share registration data that informs outreach. ? Process registration payments and maintain accurate, up-to-date payment records across all forms of payment. ? Manage the processing and payment of referral vouchers. ? Prepare monthly income, spending, and grant-related financial reports, and participate in monthly meetings with the Business Office to review this information. ? Order and maintain program supplies, materials, and office equipment. ? Assist with social media postings for all Youth Department programs ? Organize and maintain all department files, records, and reports. Including grant-related documentation, demographic data, and files relating to program participants, operations, and activities. ? Extract and compile demographic information for grant reporting and funder documentation as needed. ? Maintain a confidential atmosphere for staff and clients. ? Provide outreach to community and families/youth regarding events. ? Assist in coordinating numerous events throughout the year. ? Provide support to the Administrative Coordinator; serve as backup as needed. ? Performs other related duties as assigned by management. Requirements · High school diploma or general education degree (GED) · Excellent attention to detail · Experience with Microsoft Office and Google Drive · Bi-lingual (Spanish); highly preferrable · EEC Essentials Training; highly preferrable Part-time; minimum of 3 days per week, 15 hours biweekly. Must be available to work some evenings and weekends to support tournaments, field trips, cultural/program events, and other department activities.