Job Summary
The Assistant to Trust and Wealth Management Advisors provides administrative and client service support to Trust and Wealth Advisors. This position plays a key role in delivering exceptional client experiences by assisting with account administration, preparing client meeting materials, managing documentation, maintaining accurate records, and supporting day-to-day trust and wealth management functions.
Essential Functions
Employees must be able to perform the essential functions of this position satisfactorily or make a request for reasonable accommodations as needed.
Client Service & Administrative Support
* Serve as a primary point of contact for clients regarding routine inquiries and account requests.
* Schedule and coordinate client meetings, calls, and reviews.
* Assist in preparing client presentation materials, financial reports, and meeting packets.
* Facilitate communication between clients, advisors, attorneys, accountants, and other professional partners.
* Ensure a high level of professionalism, confidentiality, and responsiveness in all client interactions.
* Manage calendars, appointments, and meeting logistics for advisors.
* Maintain electronic and physical client files.
* Draft correspondence, reports, and client communications.
* Process incoming and outgoing mail and maintain records retention standards.
* Support special projects and departmental initiatives as assigned.
Trust & Wealth Management Support
* Assist with trust account administration and maintenance.
* Prepare and process trust-related documentation and account forms.
* Monitor account activities and follow up on outstanding items.
* Maintain accurate client and trust records in accordance with regulatory and company requirements.
* Assist with distributions, transfers, and other trust transactions as directed.
* Support wealth advisors with client onboarding and account setup.
* Assist with gathering financial information and documentation.
* Prepare account review materials and performance reports.
* Coordinate processing of account maintenance requests and client service transactions.
* Monitor workflow and ensure timely completion of service requests.
Compliance & Risk Management
* Ensure adherence to internal policies, regulatory requirements, and fiduciary standards.
* Maintain confidentiality of sensitive client and financial information.
* Assist with audit requests, compliance reviews, and documentation requirements.
* Stay current on procedures related to trust and wealth management operations.
Education & Experience
* Associate's degree in Business, Finance, Accounting, Communications, or related field preferred.
* Bachelor's degree preferred.
* 2+ years of administrative, banking, trust, wealth management, financial services, or related experience preferred.
* Experience supporting advisors or working with high-net-worth clients is a plus.
* Strong organizational and time-management skills.
* Excellent verbal and written communication abilities.
* Exceptional attention to detail and accuracy.
* Ability to maintain confidentiality and professionalism.
* Proficiency with Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint.
* Ability to prioritize multiple tasks and meet deadlines.
* Strong customer service and relationship-building skills.
* Working knowledge of trust administration, investments, and financial services preferred.
We offer the opportunity for career growth and development in a professional and pleasant working environment. We offer a competitive salary and exceptional benefits package including:
* Health Insurance-Dacotah Bank pays 100% of the premium, family and individual coverage
* Dental Insurance-Dacotah Bank pays 100% of the premium, family and individual coverage
* Health Savings Account
* Life Insurance for the employee and family
* Paid Vacation and Sick Time
* Retirement Plan Options
* Additional Perks and Benefits