Why join us?
At Design Within Reach, home comes first. We believe in creating and sourcing
pieces that move with you and are meant to be enjoyed over a lifetime – from
home to home, generation to generation. For us, that means exceptionally
crafted, built-to-last, and beautifully designed furnishings.
Our purpose is design for the good of humankind. It’s the ideal we strive toward
each day in everything we do. Being a part of Design Within Reach means being a
part of something larger than your work team, or even your brand. We are
redefining modern for the 21st century. And our success allows Design Within
Reach to support causes that align with our values, so we can build a more
sustainable, equitable, and beautiful future for everyone.
Are you a creative professional with a passion for interior design and a proven
track record in sales? Do you thrive in a client-facing environment where you
can bring iconic modern design to life? If so, our Design Within Reach store is
looking for you.
What We Offer:
* Competitive hourly base with uncapped commission on shipped items
* Performance-based bonus plan
* Medical, dental, and vision insurance
* Paid vacation, holidays, and parental leave
* Commuter benefit up to \$150/month
* 401(k) with 4% company match
* Generous employee discounts
* Ongoing professional development opportunities
Store Hours: Open daily, Sunday through Saturday (weekend and holiday
availability required)
About the Role:
As a Design Specialist, you’ll blend your design sensibility with consultative
selling skills to deliver exceptional client experiences. You’ll represent
legendary designers like Charles and Ray Eames and brands such as Herman Miller
and Knoll, while building lasting relationships with clients and the local
design community. You’ll report directly to the General Manager and play a key
role in driving the store’s success.
What You’ll Do:
* Drive sales by delivering personalized design consultations and solutions
that meet client needs
* Build and maintain relationships with clients, trade professionals, and the
local design community
* Meet and exceed sales performance goals, consistently achieving key
performance indicators (KPIs) including revenue targets, conversion rates,
and client retention metrics
* Leverage your design expertise to guide clients through product selection,
space planning, and styling
* Manage the full client lifecycle using CRM tools and outreach strategies to
exceed sales goals
* Maintain visual merchandising standards and contribute to the overall
aesthetic of the store
* Stay current on product knowledge, design trends, and industry developments
through training and self-study
* Conduct in-home consultations and attend off-site meetings with trade clients
as needed
What We’re Looking for:
* A design-savvy sales professional with a passion for modern interiors
* Experienced in retail sales, design consulting, or customer success
(preferred)
* Background in interior design, architecture, or related field (preferred)
* Skilled in client needs assessment, problem-solving, and relationship
building
* Proficient with Microsoft Office, and design tools (e.g., SketchUp, AutoCAD,
or similar)
* Able to lift over 40 lbs and work in a fast-paced, team-oriented environment
Who We Hire?
Simply put, we hire qualified applicants representing a wide range of
backgrounds and abilities. Design Within Reach is comprised of people of all
abilities, gender identities and expressions, ages, ethnicities, sexual
orientations, veterans from every branch of military service, and more. Here,
you can bring your whole self to work. We’re committed to equal opportunity
employment, including veterans and people with disabilities.
This organization participates in E-Verify Employment Eligibility Verification.
In general, MillerKnoll positions are closed within 45 days and are open for
applications for a minimum of 5 days. We encourage our prospective candidates to
submit their application(s) expediently so as not to miss out on our
opportunities. We frequently post new opportunities and encourage prospective
candidates to check back often for new postings.
MillerKnoll complies with applicable disability laws and makes reasonable
accommodations for applicants and employees with disabilities. If reasonable
accommodation is needed to participate in the job application or interview
process, to perform essential job functions, and/or to receive other benefits
and privileges of employment, please contact MillerKnoll Talent Acquisition at
careers_help@millerknoll.com [careers_help@millerknoll.com].