OVERVIEW: Processes and supports Letter of Credit transactions in adherence to ICC (International Chamber of Commerce) guidelines to minimize risk to the Bank. PRIMARY RESPONSIBILITIES: * Process amendments of Commercial and/or Performance/Financial Standby Letters of Credit for customers in a timely and accurate manner. * Provide cross-training assistance for less experienced staff; provide management feedback on progress of cross-training efforts. * Participate as a member of letter of credit project teams as required. * Identify fraudulently presented items through use of International Trade Finance (ITF) policies, procedures and controls. * Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite.  Identify risk-related issues needing escalation to management. * Promote an environment that supports belonging and reflects the M&T Bank brand. * Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. * Complete other related duties as assigned. SCOPE OF RESPONSIBILITIES: SUPERVISOR/MANAGERIAL RESPONSIBILITIES: EDUCATION AND EXPERIENCE REQUIRED: High school diploma or equivalent (GED) and a minimum of 3 years’ work experience Strong customer service skills Strong verbal and written communication skills EDUCATION AND EXPERIENCE PREFERRED: International Trade Operations experience Commercial lending experience Knowledge of pertinent Bank systems PHYSICAL REQUIREMENTS: N/A M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $22.61 - $37.67 Hourly (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation. LOCATION Baltimore, Maryland, United States of America