Property Operations Assistant, Georgetowne Homes - Hyde Park, MA

General Statement of Duties: The Property Operations Assistant is responsible for managing the administrative tasks for a large, complex community or group of communities. This employee supports the office and/or maintenance administrative duties of the organization. These duties include but are not limited to; service requests, preventive maintenance scheduling and follow-up, pest control management and scheduling, move in/out inspections, inspectional service department/boards of health coordination, project management and general administrative activities.

Supervision Received: Reports to Maintenance Team Supervisor/Sr. Maintenance Supervisor.

Supervision Exercised: N/A 

FLSA Status: Non-Exempt 

Essential Functions of the Position: (Any one position may not include all the duties listed, nor do the listed examples include all duties that may be found in positions of this class.)     

• Supports the service request process, entering and tracking service requests, closing out service requests and follow up with any outstanding service requests. 
• Updates the various maintenance logs 
• Provides Administrative support to Maintenance and Office when needed. 
• Creates and delivers notices to residents for inspections, pest control and general maintenance work.  
• Supports the preventive maintenance process and all other special projects. 
• Manages maintenance follow up efforts with residents and vendors.
• Ensures that quality control standards are followed and consistently met. 
• Assists with inventory management and general upkeep of the maintenance shop.  
• Aids with the monitoring and tracking of Monthly Maintenance Safety Training. 
• Provides Administrative support to the maintenance department in tracking and completion of the unit turnover process. 
• Additional administrative responsibilities as assigned by the Maintenance Team Supervisor/Sr. Maintenance Supervisor/Regional Maintenance Director. 

Minimum Education, Training and Experience:  

• High School diploma or GED 
• Proficiency in Microsoft Word, Excel and general customer service 
• General interest electrical, plumbing, appliances, HVAC and/or carpentry 

Qualifications and Skills:

• Strong computer proficiencies required.  
• Intermediate proficiency with Word, Excel, PowerPoint, Outlook.  
• Basic proficiency with Yardi desirable.  
• Fluent in English.  
• Strong oral and written communication skills.  
• Highly organized and detail oriented.  
• Ability to work in a fast-paced environment where priorities change daily.  
• Deadline driven.  
• Demonstrates strong initiative and high level of professionalism. 

Physical Capabilities: Manual dexterity for competent use of office equipment. Ability to climb stairs and walk through the community. 

Maintenance Technician Competencies required: Job Knowledge, Problem Solving/Analysis, Work Environment Safety, Planning, Interpersonal Skills, Communication. 

Compensation: $23.00 - $25.00 per hour 

Actual compensation is influenced by a variety of factors including but not limited to skills, experience, qualifications, and geographic location.

Company Overview: 

Founded in 2004, Beacon Communities LLC is a privately-owned real estate firm that develops, acquires, invests in, and manages a wide range of multifamily housing. Beacon currently owns and manages approximately 150 properties including affordable housing, market rate housing, and mixed income-housing. Its developments range from new construction, to historic adaptive reuse, to the renovation of existing housing.

At Beacon, we strive to make a difference in our residents’ lives. We build outstanding communities that make enduring contributions to the vitality of our cities and towns. We create communities that serve a diverse cross section of our society. Our communities are healthy and vibrant. Why? Because they are planned with care, consideration, and compassion.

Benefits Offered:

At the core of Beacon Communities is the talent on our teams, and we are committed to taking care of our team members so they can deliver great experiences to our residents. That is why we are proud to provide competitive compensation and comprehensive benefits that support a healthy life for you and your family when you join our team. 

As a regular, full time employee at Beacon you can expect:

• Health & Wellness Benefits. We offer plans for quality medical, dental, and vision coverage to all employees regularly scheduled to work a minimum of 24 hours or more per week. HSA/FSA options are also available.
• Work-Life Balance. On top of offering 13 paid holidays per year, we have an attractive paid time off policy that includes vacation days, personal days, sick time, wellness days, summer flex time, volunteer days and early close Fridays.
• Retirement planning. We offer a 401k program with a company match.
• 100% Company-Paid Life Insurance. With affordable options to elect voluntary life, critical illness, hospital care or accidental injury coverage.
• Access to an Employee Assistance Program (EAP),Childcare & Eldercare Support, Career Development and Advancement Opportunities… and more!

Beacon Communities LLC is an Equal Opportunity Employer that seeks a diverse pool of candidates. We are committed to a policy of equal employment opportunity without regard to race, color, ancestry, national origin, religion, disability, gender, gender identity, sexual orientation, age, veteran status or other protected class. All qualified applicants are encouraged to apply. Beacon Communities LLC participates in the E-Verify program.