Job Details: Job Location: Oxnard Navigation Center - Oxnard , CA, Position Type: Full Time, Education Level: Not Specified, Salary Range: $22.00 - $22.00Hourly, Job Shift: Day, Job Category: Shelter Services, Status: Full-Time, Non-Exempt | Payrate: $22.00/Hour | Schedule: Monday-Friday 8:00 a.m. - 4:30 p.m.  Job Summary: The Data and Reservation Specialist is the first point of contact for our referring Outreach partners and PD. This position will be responsible for coordinating homeless services enrollment and referrals for Mercy House programs, data collection and entry into the Homeless Management Information System (HMIS), creation of reports from the HMIS, client follow-up, and client file management. The Data and Reservation Specialist assists Mercy House staff in recording services provided, clients served, and program outcomes.    Essential Duties and Responsibilities:  Reservations  Responsible for tracking and updating Bed Availability Roster    Screen calls from referring Outreach partners, PD and returning clients    Ensure referrals have been vetted for felony warrant checks and sex offender status    Make bed reservation for client arrivals; to include mode of transportation to shelter  Program Data Entry and Reporting  Ensure HMIS intake forms are completed by clients and data is entered into the HMIS    Ensure HMIS data quality management    Responsible for entering all Bed Nights, Case Notes and Services into data base on a daily basis    Scan and file intake packets and other pertinent documents daily    Follow up with staff as needed to ensure needed documents and updated forms are kept to the agency standard    Meet data entry deadlines in a challenging and constantly changing atmosphere    Light data reporting tasks    Miscellaneous  Attend staff meetings    Attend County CoC meetings as needed    Attend training workshops as needed    Perform ad hoc projects as appointed by Supervisor      Qualifications: Requirements:    Education and Experience  Strong computer, typing, and data processing skills  Proficiency in Microsoft Word, Excel, Outlook, and Internet-based browsers  Possess a high level of tolerance and understanding for individuals who are present for services with urgent multiple case management and health needs  General  Ability to work effectively with a diverse population; plan, organize and prioritize duties; clearly communicate information and instructions verbally and in written form; maintain a positive, professional and safe environment while on duty; and establish and maintain effective working relationships with others  Strong verbal communication and interpersonal skills  Ability to multi-task in a fast-paced environment  Attention to detail  Fluency in Spanish is of significant value  Physical Requirements  Ability to lift up to 25 pounds  Prolonged periods sitting at a desk and working on a computer  Must have reliable transportation and be willing to rotate/cover at other Emergency Services shelters as needed    Core Competencies:  Adaptability: Ability to adjust to different perspectives, cultures, and backgrounds, recognizing the diverse interconnectedness of individuals and communities  Compassion: Demonstrates empathy and understanding towards others, acknowledging their interconnectedness and inherent worth  Humility: Recognizes one’s own place within the larger interconnected web of humanity, showing openness to learning from others and acknowledging the contributions of all  Build Trust: Excels in building and maintaining trust within teams and across organizational levels, consistently demonstrating integrity and honesty in communication, actions, and decision-making  Accountability: Takes responsibility for actions, admits mistakes, and continuously strives for self-improvement, and encourages a learning mindset within the organization  Continuous Improvement: Commits to personal and professional development, fostering a culture of continuous improvement, and encourages a learning mindset within the organization  Communication: Excels in communicating clearly and persuasively through verbal, non-verbal, and written communication, conveying complex ideas with clarity, and fostering open dialogue across all levels of the organization  Confidence: Exhibits courage in making bold decisions, taking action in the face of uncertainty, and embracing calculated risks on behalf of constituents  Critical Thinking: Possesses the ability to critically analyze existing policies related to homelessness and constructively advocate for changes that address systemic injustices  Collaboration: Builds and fosters positive relationships with diverse range of stakeholders, including clients, coworkers, community organizations, and affected communities and effectively working toward the shared goal of ending homelessness  Drive Change: Understands and embodies that every action is an opportunity to be innovative and draw ideas from others; implements valuable change to forward our mission and shares the “why’s” behind changes.