Title: Administrative Assistant

Location: Kotzebue, AK

Status: Full Time

Position Summary:

The Administrative Assistant is the first point of contact for customers and the general public. This person must have a commitment to maximizing customer satisfaction with efficient services, all while ensuring that each customer is satisfied with their services and product received. Must present a friendly and professional image of the company through face to face and telephonic interaction. Maintain outstanding customer service and support management team.

Responsibilities:

• Serve as receptionist for administration office.
• Must work with the public and staff in a respectful and courteous manner.
• Provide back-up support to Human Resources with new hire paperwork.
• Assure that the phone recording system and after hours' answering machine is fully operational and recorded message are updated.
• Answer inquiries and be prepared to provide general information regarding KIC operations for KIC shareholders, the public, customers, visitors, and interested parties.
• Assist with KIC's public relations, including newsletters, annual reports, and public social media.
• Receive, post and process payments for KIC Operations and make related bank deposits for funds received each day.
• Conduct mail run twice daily and distribute mail accordingly.
• Make photocopies, fax documents, and distribute mail correspondence as directed or authorized.
• Provide data entry and filing support as directed or authorized by the Shareholder Relations Manager.
• Expected to keep the waiting area, front workstation, and surrounding areas in a neat and organized fashion, sanitize areas as necessary.
• Assist with KIC operations to include: KIC, KICFM, KICL, and KICC.
• Other duties as assigned

Minimum Requirements:

• High school diploma.
• Must have experience using a computer and typing on a keyboard.
• Knowledgeable about Kotzebue and the NANA region.
• Excellent interpersonal skills and ability to work with a wide variety of people in a team environment.
• Ability to represent KIC in a positive and professional manner.
• Experience in Microsoft Office Suite (Word, Excel, PowerPoint) and Adobe software.
• Experience creating and maintaining filing systems preferred.

Working Environment:

The work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This is a fast-paced multi-tasking environment requiring availability when needed.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Must be able to sit for prolonged amounts of time in front of a computer
• May lift up to 25lbs
• Entering text or data into a computer or other machine by means of a keyboard
• Holding and grasping to review paper documents and to file documents in filing cabinets
• May bend or stoop to retrieve documents and file documents in filing cabinets
• Ability to communicate orally and/or via email

Benefits:

KIC offers a comprehensive benefits package to eligible full-time employees including Medical, Dental, and Vision Insurance, 401k with Match, Life and ADD Coverage, Short- and Long-Term Disability, Paid Time Off and Holidays, Education Assistance/Tuition Reimbursement, Employee Assistance Program, Employee Discount Program, and more!

Apply on our website: www.kikiktagruk.com/careers

Disclaimer:

This is not to be an exclusive list of all responsibilities, duties, and skills required of the person in this job. KIC is an Equal Opportunity Employer as to all protected groups, including protected veterans and individuals with disabilities. Pursuant to The Alaska Native Claims Settlement Act 43 U.S.C. Sec. 1601 et seq., and federal contractual requirements, Kikiktagruk Inupiat Corporation may legally grant certain preference in employment opportunities to KIC Shareholders and their Descendants. Successful candidates must adhere to KIC's Drug and Alcohol policy/testing requirements and may be required to pass a background and/or Motor Vehicle Records check. The salary range for this position is based on several factors, including relevant experience, education, skills, and current market conditions.