Overview

The Medication History Pharmacy Technician

 

The Medication History Pharmacy Technician plays a critical role within the Transitions of Care team by obtaining and documenting accurate medication histories for patients upon admission. This position supports safe and effective medication reconciliation, reduces medication errors, and enhances patient outcomes by collaborating with pharmacists, providers, nurses, and caregivers in a fast-paced ED environment.

 

Key Responsibilities

Conduct comprehensive medication history interviews with patients, caregivers, and external sources (e.g., retail pharmacies, physician offices, prior records)

Accurately document home medications, including drug name, dose, route, frequency, and last dose taken

Identify and clarify discrepancies, duplications, and potential medication-related issues for pharmacist review

Prioritize high-risk patients to ensure timely medication reconciliation in the ED

Interview patients and caregivers using effective communication techniques, including with those who are acutely ill or have limited health literacy

Provide clear explanations of the medication history process and its importance to patient safety

Escalate clinical concerns or complex medication issues to the pharmacist

Ensure compliance with regulatory standards, patient privacy (HIPAA), and institutional guidelines

Maintain thorough and timely documentation to support medication reconciliation workflows

Qualifications

Minimum Education and Experience Requirements:Must meet all requirements of a Pharmacy Technician Level 1, including required competencies. In addition, one of the following requirements must be met: 12 months of Shands Pharmacy Technician experience 6 months of Shands Pharmacy Technician experience and one of the following: Two years hospital/institutional pharmacy or retail pharmacy experience Demonstrate the ability to work independently Demonstrate the ability to contribute to effective working relationships Experience managing projects preferred Experience with Microsoft Office Suite preferredMotor Vehicle Operator Designation::Employees in this position will not operate vehicles for an assigned business purpose.Licensure/Certification/Registration:1. All Pharmacy Technicians must be registered with the Florida Board of Pharmacy as a Registered Pharmacy Technician or licensed Pharmacist Intern prior to their first day of employment. 2. Must present proof of current Certified Pharmacy Technician (CPhT) status upon employment or obtain national pharmacy technician certification within the first 90 days.