The Arc Erie County NY is a leading nonprofit supporting people with developmental & intellectual disabilities across Western New York, through innovative residential, educational, clinical and employment services.  Proudly celebrating our 75^th anniversary, we remain committed to empowering individuals and building inclusive communities.

Vocational and Employment Service Manager

Williamsville, NY

Full Time (Monday – Friday, 8:00am-4:30pm)

$25.00 - $26.00 per hour

At The Arc Erie County NY, we believe employment is more than a job- it’s purpose, independence, and community connection.

What You’ll Do:

• Supervise and mentor Career Coaches
• Monitors service activities to ensure quality, continuity and comprehensiveness
• Reviews assessments, assignments and terminations of individuals including staff action plans consistent with the individuals’ needs
• Communicates with funding sources, school district staff, employers and individuals circle of support
• Step in to provide direct support when needed

What We’re Looking For

We’re seeking a motivated professional who:

• Thrives supervising and developing staff
• Understands OPWDD and ID/DD service environments
• Is organized, compliance-focused, and detail-oriented
• Can balance administrative leadership with direct service support
• Leads with professionalism, positivity and accountability

Required Qualifications

• Bachelor’s degree + 3 years ID/DD experience
• Associate’s degree + 5 years ID/DD experience
• Valid NYS Driver’s License
• Supervisor or leadership experience preferred

Why Join Us?

We offer more than a paycheck- we offer stability, growth, and purpose.

• Affordable Medical, Dental & Vision
• 403(b) Retirement plan
• Immediate Paid Time Off (PTO)
• On-Demand Pay options
• Paid Training & Professional Development
• Clear Advancement Pathways
• Predictable Monday-Friday schedule
• Strong Work-Life Balance

Apply here for a chance to be a part of a dynamic, engaging and fun team!!

The Arc Erie County NY is an Equal Employment Opportunity (EEO) & Affirmative Action Employer.  We celebrate diversity and are committed to creating an inclusive environment for all employees.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify or expression, national origin, age, disability, veteran status, or any other protected characteristic under applicable federal, state, or local law.