Job Details: Level: Experienced, Job Location: Main Lab Houston - Houston, TX, Position Type: Individual Contributor, Education Level: High School, Salary Range: $20.00 - $22.00Hourly, Travel Percentage: None, Job Shift: Full Time, Job Category: Customer Service, Sagis Diagnostics is a physician-led subspecialty pathology group supported by a CAP-accredited histology lab located in the heart of Houston, Texas. Our lab is driven by a team of board-certified pathologists who are passionate about delivering cutting-edge diagnostic services. We provide the highest-quality pathology services to physicians, physician groups, ambulatory surgery centers, and hospitals across the region.
Sagis Diagnostics in seeking a Full-Time Billing Customer Service Representative
Schedule: Onsite in Houston, TX 77092. Monday through Friday, 8 am to 5 pm
Principal Job Duties:
Responsible for providing effective customer service to patients, clients, insurance companies and other medical facilities.
Position requires excellent telephone communication skills, and a high level of skill in entering data into the computer while talking with patients.
Strong communication, both written and verbal; great active listening skills
Exceptional interpersonal and rapport building skills
Strong time management and organization skills
Ensures record accuracy, follows up, and makes necessary revisions in billing system as needed
Computer literacy imperative including ability to process patient payments and work in multiple clinical systems at one time
Processes changes in system to support accurate and efficient billing process and financial close
Able to use Microsoft Office – Word, Excel, and Outlook
Qualifications: Required Job Qualifications, Knowledge and Skills:
High-school or equivalent degree Required- Associates degree or equivalent preferred
Minimum 1-3 years’ experience in a patient-facing medical facility or practice- Required
1-3 years’ of experience in Medical Billing experience- Preferred
Pathology Laboratory Billing experience a PLUS
Must have excellent Phone skills, including familiarity with complex or multi-line phone systems
Must have effective organizational and communication skills
Must have effective time management skills
Bilingual in Spanish a plus
Supervisory Responsibility
This position has no supervisory responsibilities.
Work Environment
While performing the duties of this job, the employee regularly works in an office setting.
Physical Demands
While performing the duties of this job, the employee is regularly required to type, file or lift office supplies up to 20 pounds. The employee is frequently required to stand, talk, see and hear.
Success Indicators:
Team-oriented approach with the ability to take initiative, prioritize and manage multiple tasks simultaneously to meet expectations and deadlines across multiple projects
Flexibility and adaptability and level of comfort with ambiguity and fluid priorities
Professional client service manner and demonstrated ability to take initiative
Ability to work both independently and collaboratively
Flexibility and diplomacy in professional relationships
Why Join Sagis?
At Sagis, we value our employees and are committed to providing a supportive work environment with opportunities for growth and development. We offer:
Comprehensive Benefits:
Dental and Vision with Guardian
Company-paid Short-Term and Long-Term Disability, Basic Life, and EAP
Voluntary Accident, Critical Illness, and Life Insurance options
Work-Life Balance
Flexible Scheduling and Fair Wages
Paid Time Off, Floating Holidays, and Scheduled Holidays.
Paid Parental Leave
Professional Growth
Tuition Assistance and Job Training/Career development
Comfortable work environment with supportive leadership and company events
Additional Perks:
401(k) Contribution
Free Parking
Wellness initiatives and a collaborative team culture
Join Our Team!
If you're ready to start a rewarding career and make a positive impact, apply today and become part of the Sagis family.
Note: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.