Job Details: Job Location: Corporate Office - Jacksonville, FL, Salary Range: Undisclosed, Job Shift: Day, Job Summary
The Cash Specialist is responsible for managing the organization's daily cash application, banking transactions, account reconciliations and short-term cash administration activities. This position ensures timely and accurate application of customer payments, maintains cash-related records, supports treasury operations and provides reliable information regarding daily cash activity and liquidity. The role serves as a key liaison between Accounts Receivable, Accounts Payable, Treasury and external banking partners.
Essential Functions, Duties, and responsibilities
Cash Management
Monitors daily bank activity and records cash transactions accurately and timely
Prepares and distributes daily cash position reports
Performs daily cash forecasting support by identifying expected receipts and disbursements
Initiates approved bank transfers and wire transactions
Maintains positive pay files and other bank fraud prevention activities
Assists with administration of corporate banking platforms and user access
Cash Application
Applies customer payments accurately to open invoices
Investigates and resolves unapplied cash, payment discrepancies and short pays
Coordinates with Customer Care and Accounts Receivable to resolve remittance issues
Processes lockbox, ACH, wire, credit card and check payments
Maintains detailed documentation supporting payment application
Bank Reconciliations
Performs daily and monthly bank reconciliations
Investigates outstanding reconciling items
Resolves banking discrepancies in a timely manner
Supports month-end close activities related to cash accounts
Treasury Support
Assists with daily liquidity monitoring
Maintains banking documentation and authorized signer records
Supports cash forecasting and working capital reporting
Assists with implementation of banking products and process improvements
Provides support during banking relationship reviews and audits
Controls & Compliance
Maintains compliance with internal controls governing cash handling and banking transactions
Protects confidential financial information
Identifies opportunities to strengthen cash controls and improve efficiency
Supports internal and external audit requests
Process Improvement & Technology
Identifies root causes when the same exceptions occur, and recommends a fix for the future
Actively explores — and suggests improvements to — automation/workflow tools relevant to the role rather than defaulting to manual workarounds
Flags manual, redundant, or error-prone steps in existing procedures
Escalates recurring trends and process gaps to leader
Qualifications: Education and Experience Requirements
High school diploma required; Associate's or Bachelor's degree in Accounting, Finance, or related field preferred
1-3 years of experience in cash application, accounts receivable, or general accounting
Basic proficiency in Excel (lookups, basic formulas) and comfort learning ERP/banking systems
Experience with ACH, wire, lockbox, or check payment processing preferred
Knowledge, Skills, and Abilities
Strong attention to detail and accuracy when handling payment data
Good organizational skills and ability to manage daily deadlines
Ability to maintain confidentiality with financial information
Comfortable communicating with internal teams and external banking partners