Senior Manager, IT — South San Francisco, California | RGP

About This Role

RGP seeks a Senior Manager/Associate Director, Information Technology for a client direct hire to lead and scale our IT organization as we advance our lead cell therapy programs through pivotal and Phase III clinical development and toward commercialization. Reporting directly to the SVP, Head of Operations, this highly visible leadership role offers the opportunity to shape the technology strategy, infrastructure, cybersecurity program, and compliance framework for a publicly traded biotechnology company at a transformational stage of growth.

What You Will Work On

Lead Technology Strategy & Operations

•Serve as the head of the IT function, driving technology strategy, infrastructure, systems, cybersecurity, and operational excellence.

•Develop and execute an IT roadmap that supports clinical development, manufacturing growth, regulatory compliance, and future commercialization.

•Partner with executive leadership to align technology initiatives with business objectives.

Build and Scale a Modern IT Environment

•Design, implement, and maintain scalable cloud, network, server, and end-user computing environments.

•Evaluate and introduce new technologies that enhance productivity, security, and operational performance.

•Establish scalable IT processes and governance that support organizational growth.

Drive Cybersecurity & Compliance

•Lead and continuously enhance the company's cybersecurity program, including identity management, endpoint protection, vulnerability management, incident response, and security awareness initiatives.

•Ensure GxP-regulated systems are validated and maintained in compliance with 21 CFR Part 11, data integrity requirements, and industry best practices.

•Support SOX IT controls and collaborates with internal and external auditors.

Manage Critical Business & Scientific Systems

•Oversee the administration and support of key business and scientific applications, including Microsoft 365, ERP platforms, eQMS, and laboratory systems.

•Partner with Quality, Manufacturing, Clinical Operations, Regulatory Affairs, R&D, Finance, and HR to ensure technology effectively supports business needs.

Lead and Develop the IT Team

•Directly manage and mentor an IT team member while fostering a high-performance, service-oriented culture.

•Oversee the relationship, performance, and deliverables of the company's managed services and consulting partners.

•Manage IT budgets, vendor relationships, licensing agreements, and technology investments.

Ensure Business Continuity

•Develop and maintain disaster recovery and business continuity plans to protect critical scientific, clinical, and corporate data.

•Oversee employee onboarding, offboarding, asset management, and technology lifecycle processes.

What You Will Bring

Required Qualifications

•Bachelor's degree in Information Systems, Computer Science, Information Technology, or a related discipline.

•10+ years of progressive IT experience, including leadership responsibility for an IT function, department, or team.

•Experience supporting a growing clinical-stage biotechnology, pharmaceutical, or life sciences organization.

•Hands-on expertise managing cloud infrastructure (AWS and/or Azure), networks, servers, cybersecurity, and end-user technologies.

•Strong knowledge of computer system validation (CSV), GxP environments, 21 CFR Part 11, and data integrity requirements.

•Experience administering enterprise applications such as Microsoft 365, ERP, eQMS, laboratory systems, and related business technologies.

•Experience managing IT budgets, software licensing, vendors, and managed service providers.

•Understanding of SOX IT controls within a publicly traded company environment.

Leadership Characteristics

•A collaborative, low-ego leader who enjoys being both strategic and hands-on.

•Strong communicator capable of building trusted relationships across all levels of the organization.

•Proven success leading through influence in fast-paced, evolving environments.

•Solution-oriented with excellent judgment, prioritization, and problem-solving skills.

•Passionate about building scalable systems and processes that support growth.

Preferred Qualifications

•Prior experience supporting organizations preparing for commercialization or significant operational scale-up.

•Professional certifications such as CISSP, Security+, ITIL, PMP, or related credentials.

•Experience working within regulated biotechnology, cell therapy, gene therapy, or pharmaceutical environments.

Salary: $220-250K

What You Can Expect

An inspirational place for you to do your best work, be engaged in meaningful ways, and continually develop the skills, competencies and qualities that set our team apart.
Compensation commensurate with your qualifications, experience, and other factors including geographic location, market and operational factors. 
Total Rewards include: Medical, Dental, Vision, Life Insurance, Disability Insurance, 401(k) Savings Plan, Employee Stock Purchase Plan, Professional Development Program, Paid Time Off and Paid Sick Time (in geographies where legally required).

What We Do

At RGP, we're creating a future where businesses produce their best work without constraints. We've built a global network of over 2,600 experts across four regions, providing a comprehensive suite of solutions across on-demand talent, next-generation consulting, and outsourced services to support organizations at every stage of their growth journey. Trusted by Fortune 100 companies and emerging disruptors alike, we challenge conventional ways of working, drive growth, and pave the way for long-term success through bold innovation and fearless collaboration.

Our values guide everything we do and strengthen our commitment to people. By combining smart processes, human-centered design, and advanced technology, we celebrate our team's excellence and ensure we grow together. We believe in the power of continuous learning and development to drive both individual and organizational success. It’s time to rethink how work gets done. Dare to Work Differently® with RGP.

RGP is proud to be an Equal Opportunity Employer and committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, physical or mental disability, genetic information, veteran status, or any other legally protected trait and encourage all applicants to apply. 

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