Quality Manager C.R. Daniels, Inc. – Ellicott City, MD For over 108 years, C.R. Daniels, Inc. has been a diversified U.S. manufacturer specializing in textile, plastic, and metal fabrication. We serve a broad range of customers, including government and commercial customers, by delivering high-quality, engineered products built to precise specifications. We are seeking a Quality Manager to lead and continuously improve quality processes while supporting day-to-day manufacturing operations. This is a hands-on leadership role responsible for ensuring compliance, driving corrective actions, and maintaining the highest standards of product quality.
Position Summary The Quality Manager reports to the Director of Quality and is responsible for planning and implementing quality processes to ensure products meet customer and internal requirements. This role works closely with manufacturing, engineering, and sales to drive continuous improvement and resolve quality issues.
Essential Duties & Responsibilities
Understand and implement customer-specific quality requirements, including drawings, specifications, and supplier quality manuals
Oversee receiving, in-process, and final inspections to ensure product conformity
Lead and manage the nonconforming material process, including disposition and documentation
Initiate, investigate, and drive corrective and preventive actions for internal and customer-related issues
Identify and implement risk management activities within assigned departments
Serve as the primary quality interface with sales regarding product quality concerns and resolutions
Develop and maintain inspection plans, checklists, and quality documentation
Review and approve:
Quote Requests and resulting customer contracts
Purchase Orders issued to external suppliers
Plan and supervise quality activities to ensure products meet or exceed customer expectations
Train, mentor, and supervise inspection and quality personnel
Maintain accurate and complete quality records and documentation
Analyze quality data to identify trends and drive continuous improvement initiatives
Physical Requirements & Work Environment
Regularly required to sit, stand, walk, climb stairs, and use hands for typing and handling documents and office equipment.
Ability to communicate effectively through speaking and listening.
Ability to lift and carry up to 15 pounds
Benefits and Compensation
Pay Range: $43.25-$55.00 per hour
Health insurance (medical, dental, vision)
Company paid life insurance
401(k) with match and profit sharing
Paid time off including holidays, vacation and sick time
Additional Requirements
Due to the nature of the work and applicable government contracts, this position is limited to U.S. Persons (U.S. citizen or lawful permanent resident) as defined by applicable law.
As a federal contractor, CR Daniels abides by the Drug-Free Workplace Act of 1988. Upon accepting a position with CR Daniels, new employees must pass a drug screen prior to their first day of work.
Why Join C.R. Daniels?
Stable, long-standing U.S. manufacturer with over 100 years of success
Diverse product mix supporting multiple industries, including government and defense
High-impact financial role with exposure to executive management and business decision-making
Opportunity to take ownership of and help build key accounting, budgeting, cost accounting, financial reporting, and financial management processes.
Collaborative, team-oriented work environment
Opportunities for growth and cross-functional career development
Equal Opportunity Employer C.R. Daniels, Inc is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, including hair texture and protective hairstyles, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, disability, genetic information, or expression, marital status, citizenship/immigration status, protected veteran status, or any other status protected by federal, state, or local law.
Required Experience
Skills & Qualifications
Bachelor’s degree in a STEM field (e.g., Engineering, Manufacturing, or a related technical discipline) required
Strong knowledge of quality management systems (QMS) and QA/QC processes
Hands-on experience with inspection tools and techniques in a manufacturing environment
Experience performing internal audits and ensuring compliance with quality standards
Proven ability to perform root cause analysis and implement effective corrective actions
Strong analytical skills with the ability to interpret data and identify trends
Excellent communication skills with the ability to work cross-functionally and interact with customers
Experience working with government or defense-related quality requirements preferred
ISO 9001 / AS9100D / CDI / QAR experience preferred