Overview

Cancer Center PreRegistration Coordinator

Responsibilities

Responsible for PreRegistration of patient encounters. This includes, but is not limited to: updating demographic information, insurance information, coordination of benefits (COB), MSPQ questionnaires, sexual orientation and gender identity (SOGI) data, and completing estimates. This position will also collect copays and estimate payments. Will also complete financial assistance applications and make referrals to the appropriate support services staff in the Cancer Center. Responsible for assigned work queues and daily volume. 

   

Qualifications

• Ability to multi-task
• Works well with relatively high volume of work
• Able to change communication style based on the needs of the patient
• Communicates effectively with coworkers and patients through verbal and written communication
• Previous customer service experience is a plus