Job Details: Job Location: Tonkin Hillsboro Chrysler Jeep Dodge Ram - Hillsboro, OR 97123, Position Type: Full Time, Salary Range: $80,000.00 - $120,000.00 Commission/year, Job Category: Service, Are you a customer-focused automotive professional who thrives in a fast-paced service environment? Hillsboro Chrysler Dodge Jeep Ram is looking for an experienced and motivated Assistant Service Manager to help lead our service team, deliver exceptional customer experiences, and support the daily operations of a busy dealership service department.
This is an excellent opportunity for someone who enjoys working with customers, coaching employees, and ensuring repairs are completed efficiently and accurately. If you're looking to grow your career with a dealership that values teamwork, accountability, and professional development, we'd like to hear from you.
Why Join Hillsboro Chrysler Dodge Jeep Ram?
Established and growing dealership with a strong reputation
Supportive leadership team and positive work environment
Opportunity for career advancement within a growing organization
State-of-the-art facilities and manufacturer support
Fast-paced atmosphere where your contributions make an impact
Team-oriented culture focused on customer satisfaction and employee success
Assistant Service Manager Job Responsibilities
Assist in overseeing daily service department operations
Support Service Advisors and technicians to ensure efficient workflow
Deliver exceptional customer service throughout the repair process
Address customer concerns and help resolve issues professionally and promptly
Monitor repair order progress and ensure timely vehicle delivery
Assist with scheduling, staffing, and workload distribution
Maintain strong communication between customers, technicians, and management
Help achieve departmental sales, productivity, and customer satisfaction goals
Ensure compliance with dealership policies, manufacturer guidelines, and safety standards
Support training and development efforts for service department personnel
Assistant Service Manager Benefits and Compensation
In addition to competitive pay, our benefits are designed to support you and your family…
Employer-subsidized Medical and Dental insurance, with comprehensive coverage options
Company-Paid Life Insurance, Employee Assistance Plan, and text-based Telehealth
A variety of voluntary benefit options, including Short and Long-Term Disability, Critical Illness, Accident, Pet, as well as additional life insurance for you and your family
401(k) with Company Match
Generous Paid Time Off that begins accruing from Day 1
Exclusive employee pricing for you and your family on parts, service, and vehicles
Qualifications: Assistant Service Manager Qualifications
Previous automotive service department experience
Strong customer service and communication skills
Ability to lead, motivate, and support a team
Excellent organizational and time-management skills
Ability to work in a fast-paced environment and manage multiple priorities
Strong problem-solving and conflict-resolution abilities
Proficiency with dealership management and service system
Corporate requirements: Must be 18 years or older with a valid driver's license and clean driving record, able to pass a criminal background check, and a pre-employment drug screen.
Join the team at Hillsboro Chrysler Dodge Jeep Ram and help deliver the exceptional service experience our customers expect. If you're ready to take the next step in your automotive service career, apply today!