Job Details: Job Location: DOCS on Call - GRAND JUNCTION, CO, Salary Range: $16.25 - $19.25Hourly, Job Shift: Any,
Front Office Receptionist (Part-time) DOCS ON CALL is seeking a Receptionist (12-20 hrs. /wk.). Shifts will include weekends, evenings, afternoon and holiday shifts.
The starting wage for this position is $18.75 for evening, weekend and holiday hours (Any hours prior to 5pm M-F will revert to the base salary of $16.25).
Job Summary:
Open and close office, count cash box. Answer all incoming calls, make appointments appropriately for patients, greet and check in patients as they arrive, check all patients out, fax medical records to non-practice patients’ physicians, collect payments and co-payments. Set up follow-up appointments and maintain doctor schedule, page on call providers and lab techs, pick up intake sheets, train new hired employees, attend scheduled meetings, complete self-evaluations yearly.
Duties/Responsibilities:
Phone
Make, confirm, and cancel appointments appropriately
Take messages, create tasks in EEHR, and deliver to the appropriate people
Prepare paperwork for today and next day’s appointments
Check and send faxes to non-practice physicians
Greeter
Print intake forms for the day's appointments and WIT
Create new accounts, scan photo ID’s and new insurance cards, send task to billing office check in patients, and assist with any new patient paperwork & Phreesia tablets if needed
Update demographic and insurance information, check eligibility
Inform nurse of patient arrival
Cashier
Check balances, Collect co-pays, payments or past due amounts
Make follow-up appointments
Run confirming for the following day for non PCP pt.
Confirm batch with Charge nurse
Count and balance cash box
End of shift and decrease census
Check e-mails and copy all paperwork supply for next day
Clean work area
Straighten magazines’ in the reception area
Secure DOCS for closing
Turn over phones
Experience:
Must have phone skills and pleasant phone voice; customer service oriented; some computer skills, able to multi-task; perform well under pressure; able to work at a fast pace. Medical office experience helpful.
Education Requirements:
High School Diploma
Working Conditions:
This position works primarily seated at a desk in a well-lighted, ventilated area. Significant phone work, some walking around the office with some light lifting
Risk Level:
Medium to High Exposure
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Qualifications: