Summary:

This position is responsible for data entry on product movements in and out of the facility as well as coordination with customers and field personnel on day-to-day operations. Communication with customers, Class 1’s, and field personnel is crucial to the facility operation.  

Essential Duties and Responsibilities:

·         Data entry on all product movements into and out of the facility, and associated tasks.

·         Inventory and alarm management for the process control system. Ability to effectively communicate issues to management, field personnel or customer as necessary.

·         Product selection and valve lineup corrections via controls system to match needed movements in the field.

·         Coordinate product deliveries and departures with outside carriers

·         Interacting with customers and associated representatives to provide coordination and information to inquiries regarding products and services. 

·         Relay information to team members to address equipment failures, deadlines adjustments, and situational changes,

·         Maintain composure, efficiency, and a positive customer-service oriented manner during periods of peak workload, with frequent interruptions from customers and outside carriers

·          Follow written and verbal directions to complete assigned tasks on schedule.

·         Learn from directions, observations, mistakes and apply procedures using good judgment

·         Possess a commitment to customer service, rigorous attention to detail and the ability to work in a team-oriented environment.

·         Thoroughly and accurately prepare all applicable documentation and recordkeeping.

·         Perform all work in compliance with company standards, procedures and regulatory requirements

·         Communicate effectively, both orally and in writing; concisely provide information, explanations, and instructions; And elicit information from others with varying levels of ability to understand.

·         Organize work, set priorities, meet critical deadlines and follow up with minimal direction

·         Independently recognize and define a problem, identify the resources available to help solve the problem, create and implement viable solutions and follow through to ensure the problem is resolved to the satisfaction of all parties 

·         Perform other duties and special projects as assigned by your Supervisor or Manager.

Requirements:

Education and/or Experience, Knowledge, Skills & Abilities:

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements for this position are listed below:

·         High School diploma or equivalent required. 

·         0 - 2 years of experience.

·         Must be proficient in basic mathematical calculations and have good verbal and written communication skills. 

·         Proficiency with Microsoft systems: Outlook, Excel.

·         Maintain a valid driver’s license for the state of residence.

·         Schedule flexibility required; ability to work days, evenings, and weekends when necessary

·         Ability to compose business correspondence with correct English grammar, spelling and punctuation.

Preferred Qualifications:

·         Administration experience

·         Data entry experience

Working Conditions:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

·         Will be required to work a 12 hour rotating shift

·         May be called upon to work extended hours to cover shifts or provide support during non-routine activities.

·         Field office conditions

·         Must be able to remain in a stationary position 50%25 of the time due to prolonged periods of sitting or standing.

·         Occasional overnight travel may be required.

·         Occasional visits to industrial/manufacturing settings, which may include exposure to various materials and chemicals, as well as extreme temperature conditions and loud machinery, and require appropriate personal protective equipment.