Golden State BankView All Jobs
HR & Payroll Coordinator
Upland, CA, US, California
Full Time | USD 56160.00 - 60320.00 YEAR

Job Summary

The HR & Payroll Coordinator provides administrative support to the Human Resources department across payroll, HRIS administration, recruitment, onboarding and offboarding, training program and personnel records management. Under the supervision, this role is responsible for ensuring all assigned tasks are completed accurately, timely, and in compliance with company policies and applicable regulations, while maintaining the integrity and confidentiality of employee data. This position reports directly to the Director of Human Resources.

Essential Job Duties

Payroll Administration

  • Process and review semi-monthly payroll, ensuring accuracy, and compliance with company policies and applicable federal and state regulations; submit payroll for final review and approval by Director of Human Resources.
  • Perform payroll reconciliations to Accounting Department. Generate payroll reports and supporting documentation, ensuring all payroll activities are fully completed and documented.
  • Assist in resolving payroll discrepancies and respond to employee payroll-related inquiries in a timely, professional, and thorough manner, ensuring issues are brought to resolution.

HRIS Administration

  • Maintain accurate and up-to-date employee records within the Human Resources Information System (HRIS), including compensation changes, job status updates, and other personnel actions, ensuring all updates are completed promptly and accurately.
  • Support data integrity through regular review, audit, and updates of employee information.
  • Generate standard and ad hoc HR reports and maintain system-related documentation.

Recruitment, Onboarding, and Offboarding Support

  • Coordinate recruitment activities, including posting job openings and scheduling interviews, ensuring all steps in the recruitment process are completed efficiently.
  • Prepare and coordinate pre-boarding documentation for new hires and independent contractors, ensuring all required documents are completed prior to start.
  • Facilitate onboarding and offboarding processes, ensuring all documentation, system updates, and cross-departmental coordination are fully completed.

Benefits Administration

  • Support benefits administration activities, including review and processing of benefit-related invoices and documentation. (e.g., JOON), ensuring accuracy and timely completion.
  • Respond to employee inquiries related to benefits programs and escalate complex issues as appropriate, ensuring follow-through to resolution.

Training Administration

  • Coordinate the assignment and tracking of employee training through the learning management system (e.g., ADP Learning), ensuring all required training is assigned and monitored.
  • Monitor completion of required training programs and maintain accurate training records.

Personnel Records Management

  • Establish, maintain, and audit employee personnel files to ensure accuracy, completeness, and compliance with company policies and regulatory requirements.

Audit Support

  • Assist in gathering and organizing documentation required for internal and external audits.
     • Ensure HR and payroll activities are performed in accordance with internal controls, company policies, and applicable regulatory requirements.

HR Reporting and Projects

  • Assist with HR reporting, data collection, and special projects as assigned by the Director of Human Resources.

Administrative Support

  • Provide general administrative support to the Human Resources department, ensuring tasks are completed efficiently and effectively.
  • Support Employee Engagement Committee (EEC) and General Affairs with HR-related initiatives when needed.

Additional Duties

  • Perform other duties and responsibilities as assigned.

 

Core Competencies

Adaptability & Accountability: Adapts to changes in the work environment, manages competing demands, accepts criticism and feedback, changes approach or method to best fit the situation and takes responsibility for own actions.

Attendance & Punctuality: Schedules time off in advance, begins working on time, keeps absences within guidelines, ensures work responsibilities are covered when absent and arrives at meetings and appointments on time.

Analytical Skills: Synthesizes complex or diverse information, collects and researches data when necessary, identifies data relationships, designs workflows and procedures, analyzes assigned tasks, resources and workflow processes to prioritize projects and determine best way of meeting deadlines and requirements. 

Communication: Expresses ideas and thoughts both verbally and in written form, exhibits good listening skills and comprehension, responds well to questions, writes clearly and informatively and edits work for spelling and grammar. Presents accurate numerical data effectively. 

Judgment: Displays willingness to make decisions timely, exhibits sound and accurate judgment, supports and explains reasoning for decisions, includes appropriate people in decision-making process and takes responsibility for communication including what is heard.

Teamwork / Morale: Treats others with respect and courtesy, gives and welcomes feedback, inspires the trust of others, exhibits tact and consideration, displays positive outlook and pleasant manner, offers assistance and support to co-workers, works cooperatively in group situations Engages consistently in professional behavior.

Business Ethics: Works with integrity and ethically, upholds organizational values and abides by written policies.

Compliance: Within specified functional area of authority, is personally accountable to understand and ensure regulatory and policy compliance with state and federal requirements including but not limited to: all applicable consumer protection laws and regulations governing financial institutions, the Bank’s Bank Secrecy Act / Anti-Money Laundering and OFAC (BSA/AML/OFAC) in accordance with his/her respective job duties and responsibilities

Confidentiality: Maintains a high degree of confidentiality. When sending confidential electronic communications outside the internal Bank network, use [Secure] in the subject line.

Organization: Maintains continuous workflow to meet daily/weekly/monthly deadlines. 

Leadership & Management: Abides by the Bank’s leadership principles at all times. Reacts well under pressure. Develops subordinates' skills and encourages growth by providing candid, relevant feedback and coaching. Carries out required performance management processes and timekeeping responsibilities. Identifies disciplinary situations or employee conflict and manages communication appropriately. Assures confidential interchange with subordinates as appropriate. Demonstrates and instill in others an appropriate sense of urgency. Recruits and retains high quality team members. 

Job Qualifications

Must be able to perform all the essential duties of the position satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Bachelor’s or master’s degree in human resources, Business Administration, Psychology, or a related field preferred.
  • 1-3 years of experience in payroll, HR administration, or HRIS systems preferred.
  • Experience with ADP payroll and HRIS systems strongly preferred. 
  • Basic knowledge of payroll processing, employee lifecycle administration, and HR compliance practices.
  • Strong organizational and time management skills with the ability to manage multiple priorities and meet deadlines.
  • High attention to detail and accuracy when handling payroll and employee data.
  • Ability to maintain strict confidentiality when handling sensitive employee and payroll information.
  • Strong written and verbal communication skills with the ability to interact professionally with employees, managers, and external vendors.
  • Ability to work independently while maintaining collaboration within the HR team.

Computer & Software Skills

  1. Proficiency with Microsoft Office Suite, including Excel, Word, Outlook, and PowerPoint.
  2. Experience with ADP Workforce Now (Payroll, HRIS, and ADP Learning modules preferred).
  3. Familiarity with electronic document management and e-signature platforms (e.g., Adobe Sign).
  4. Experience with HRIS systems and payroll platforms.
  5. Ability to perform basic spreadsheet reporting and data tracking.

Travel

  • Occasional local travel

Additional Information

Min: $56,160/per year    Max: $60,320/per year

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