Job Details: Job Location: Child Evangelism Fellowship Inc - Warrenton, MO, Position Type: Part Time, Education Level: Not Specified, Salary Range: Undisclosed, Travel Percentage: None, Job Shift: Day, Job Category: Customer Service, General Responsibilities:
Assists customers as they place orders on cefpress.com, answers questions, and solves problems customers may have. Performs job responsibilities in a manner that ensures quality communication and customer service.
Realizes the importance of the CEF Culture Points and commits to upholding them personally and in the ministry of CEF (the importance of Godly leadership at every level, of the spiritual welfare of our workers, of prayer as our foundation, of evangelizing children, of a clear and Biblical presentation of the Gospel and of a commitment to excellence, for the glory of God).
Specific Responsibilities:
Processes orders received through cefpress.com
Assists customers with account, order, or product questions, processes returns, etc.
Focused on increasing sales
Researches international shipping and ensures proper paperwork is completed
Determines best way to send shipments
Follows procedures to ensure orders are shipped the best way
Maintains and improves customer relationships
Files orders and keeps picking tickets in order as necessary
Takes part in promotional and marketing efforts
Packs orders in appropriate shipping containers to ensure delivery without damage
Stocks product and shipping material as needed
All other duties as assigned by the supervisor
Essential Job Functions:
Self-motivated
Accurate and organized
Use of MS software especially MS office applications
Knowledge and experience with CEF curriculum and other products, helpful but not required
Attention to detail
Excellent verbal and written communication skills
Able to work under stress and time constraints
Problem solving skills
Team player
People skills
Ability to life 40lbs.
Qualifications: As a religious organization, Child Evangelism Fellowship is permitted and reserves the right to prefer
employees or prospective employees on the basis of religion.