Clinical Scheduling Associate - Cardiology - Days - FT
Gulfport, Mississippi
Full time |

The Scheduling Associate is responsible for electronic scheduling of patients.

Responsibilities

  • Schedules patients for diagnostic services.
    • Schedules patients and procedures for multiple diagnostic studies at several locations.
    • Utilizes scheduling guidelines to include documentation of indications and contraindications to ensure appropriate studies are ordered.
    • Coordinates proper sequencing of studies and scheduling protocols when scheduling multiple studies.
    • Cancels/reschedules patients as requested by patients, provider or staff.
    • Provides diagnostic preparation information to patients.
    • Proactively schedules each area to ensure all available time is used appropriately by scheduling sequentially when possible.
  • Ensures completeness and accuracy of patient information.
    • Identifies patient name, date of birth, and social security number without duplication of medical record numbers.
    • Obtains appropriate signatures, copies all insurance cards and driver's license as directed.
  • Processes diagnostic services scheduling request queues and all inbound faxes.
    • Obtains and manages healthcare provider orders.
    • Verifies orders and makes any necessary changes to scheduling procedure.
    • Manages all incoming orders from fax server.
    • Manages all Diagnostic Scheduling Request Queues and ensures patients are scheduled in a timely manner.

Qualifications

Education:

  • High School or GED
  • Associate's Degree
  •  
  • In medical office administration, information technology, computer science, or related degree; Completed courses in Medical Terminology, and/or Anatomy and Physiology

Experience:

  • 1
  •  
  • Customer service and/or healthcare setting, including experience using computer applications in a professional environment
  • Using advanced medical terminology in a clinical setting

Skills:

  • Excellent communication and comprehension skills
  • Proficient skills in computer applications including Microsoft office
  • Proficient skills using medical terminology and processing medical information