Position Summary

The Portfolio Analytics Manager or PMO Tools & Insights Lead is responsible for establishing and leading the technology, reporting, analytics, and data governance capabilities that support the Enterprise IT Project Management Office (PMO). This role serves as the primary owner of ServiceNow SPM, portfolio reporting, project data quality, executive dashboards, and analytics capabilities that enable informed decision-making across the IT portfolio.

The position partners closely with PMO leadership, business stakeholders, finance, and delivery teams to ensure project, program, portfolio, financial, and strategic planning data is accurate, accessible, actionable, and aligned with organizational objectives.

This role combines expertise in project portfolio management, business intelligence, analytics, process improvement, and technology administration to drive PMO maturity and operational excellence.

Key Responsibilities

PMO, Tools & Platform Management

• Administer the organization's Project Portfolio Management (PPM) platform, ServiceNow SPM and other project solutions
• Define and maintain PMO tool strategy, roadmap, governance, and standards
• Drive automation of project management and portfolio management processes
• Work with the PMO leaders to continuously improve PMO reporting, governance, and operational processes
• Implement best practices for portfolio reporting and analytics
• Establish reporting and data management standards across project delivery teams

Data Governance & Management

• Work with other PMO leaders to establish and maintain portfolio data governance standards
• Ensure consistency of project, program, financial, and portfolio data across systems
• Develop data stewardship practices across PMO and delivery organizations
• Create master data standards and report taxonomies

Portfolio Reporting & Executive Dashboards

• Develop and maintain portfolio reporting frameworks for executive leadership
• Deliver standardized reporting for: 
  • Portfolio health
  • Program status
  • Resource capacity
  • Project delivery metrics
  • Strategic initiative progress
  • Risk and issue management
• Design and support executive scorecards and dashboards
• Lead reporting automation initiatives to reduce manual reporting activities
• Provide actionable insights and recommendations based on portfolio performance trends

Portfolio Insights & Decision Support

• Provide analytical support for: 
  • Portfolio planning
  • Prioritization decisions
  • Investment management
  • Capacity planning
  • Resource forecasting
  • Benefits realization
• Support planning and portfolio review cycles
• Identify opportunities to improve portfolio value and delivery effectiveness

Required Qualifications

• Bachelor's degree in Information Technology, Business, Computer Science, Engineering, Data Analytics, or related field
• 7+ years of experience in PMO, Portfolio Management, Business Intelligence, Reporting, Analytics, or related disciplines
• Experience supporting enterprise-scale IT portfolios
• Experience administering and optimizing PPM tools
• Strong understanding of project, program, and portfolio management methodologies
• Advanced experience with reporting and analytics platforms
• Certification in PMP, PgMP, PMI-PMOCP, PMI-SP, SAFe, Lean Six Sigma, or equivalent
• Experience with ServiceNow SPM, reporting and analytics platforms like PowerBI
• Strong ability to collaborate across all levels and with executive leadership, influence decision-making, and foster alignment across diverse teams and geographies
• Exceptional communication and interpersonal skills, with the ability to build trust, inspire collaboration, and navigate cultural and geographic diversity
• Experience navigating a global organization
• This role is in the office 5 days per week with the potential for domestic/international travel upwards of 25% annually

#LI-DS1

 

The successful candidate will embrace Vertiv’s Core Principles & Behaviors to help execute our Strategic Priorities.

OUR CORE PRINCIPLES: Safety. Integrity. Respect. Teamwork. Inclusion.

OUR STRATEGIC PRIORITIES

• High-Performance Culture

• Customer Focus

• Operational Excellence

• Innovation

• Financial Strength

VERTIV BEHAVIORS

• Own it

• Act with urgency

• Foster a customer-first mindset

• Think big and execute

• Lead by example

• Drive continuous improvement

• Learn and seek out development

• Promote transparent & open communication

About Vertiv

Vertiv (NYSE: VRT) brings together hardware, software, analytics and ongoing services to enable its customers’ vital applications to run continuously, perform optimally and grow with their business needs. Vertiv solves the most important challenges facing today’s data centers, communication networks, and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services that extend from the cloud to the edge of the network. Headquartered in Westerville, Ohio, USA, Vertiv employs around 34,000 people and does business in more than 130 countries. Visit Vertiv.com to learn more.

Work Authorization

No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Equal Opportunity Employer

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to help.join@vertiv.com