We're seeking a motivated Help Desk / Service Desk professional who is ready to expand their career into Access Management. This is an excellent opportunity for someone with strong troubleshooting skills, experience working in Active Directory, and advanced Excel capabilities who wants to gain exposure to cybersecurity, access governance, compliance, and IT controls. This role focuses on ensuring appropriate user access to enterprise systems and applications while supporting audit and security initiatives.

Top Skills Required

• 2+ years of Help Desk / Service Desk experience
• Active Directory administration and user account management
• Advanced Excel skills (Pivot Tables, VLOOKUP/XLOOKUP, reporting and data analysis)

About the Role

As an Access Analyst, you will support enterprise-wide access management initiatives, ensuring users have the appropriate level of access to applications, databases, and systems. You will work closely with IT teams, business stakeholders, and management to support security, compliance, auditing, and user access reviews.

This is a great opportunity for candidates interested in Cybersecurity, Identity & Access Management (IAM) or Information Security careers. The role involves auditing user access, managing permissions, analyzing data, and supporting security-related processes.

Key Responsibilities

• Manage and resolve access-related tickets through an IT Service Management (ITSM) platform
• Create, modify, and remove user access permissions within Active Directory and other enterprise applications
• Perform user access reviews and recertification activities
• Gather, organize, and analyze access data using Excel and reporting tools
• Identify access discrepancies and coordinate remediation efforts
• Generate reports and documentation for leadership review
• Assist with audit requests and provide supporting access documentation
• Partner with IT and business teams to ensure compliance with security policies and procedures
• Support multiple access management initiatives simultaneously while meeting established timelines and SLAs

Required Qualifications

• 2+ years of Help Desk, Service Desk, Desktop Support, or Technical Support experience
• Hands-on experience with Active Directory (account creation, permission changes, password resets, group management)
• Advanced Microsoft Excel skills including Pivot Tables and VLOOKUP/XLOOKUP
• Experience working within a ticketing system such as ServiceNow or similar
• Strong analytical and problem-solving abilities
• Excellent written and verbal communication skills
• Ability to work independently and manage multiple priorities

Preferred Qualifications

• Experience with access management or identity administration
• Understanding of information security principles
• Experience supporting audits, compliance initiatives, or access reviews
• Familiarity with SOX, regulatory requirements, or risk management practices
• Experience administering application or database access
• Exposure to Identity & Access Management (IAM) tools

Why Apply?

• Break into the cybersecurity and information security space
• Gain experience with access governance and security controls
• Work on projects involving compliance, auditing, and enterprise security
• Develop skills that can lead to IAM, Cybersecurity Analyst, Information Security, and GRC career paths
• Collaborative team environment with growth opportunities

Ideal Backgrounds: Help Desk Technician, Service Desk Analyst, Technical Support Specialist, IT Support Analyst, or Junior Systems Administrator looking to transition into cybersecurity and access management.

This is a Contract position based out of Waukegan, IL.

The pay range for this position is $23.00 - $24.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

This is a Contract position based out of Waukegan, IL.

This position is anticipated to close on Oct 16, 2026.

This is a fully onsite position in Waukegan,IL.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.