Pastor of Guest Experience — Minneapolis, Minnesota

PASTOR OF GUEST EXPERIENCE // EAGLE BROOK CHURCH JOB OBJECTIVES<ul><li>Champions the guest experience at assigned campus</li><li>Focuses on creating engaging experiences and building transformational relationships</li><li>Builds and leads a team of volunteers to carry out Eagle Brook’s vision for Guest Experience ministries</li><li>Provides an environment in which volunteers are recruited, onboarded, connected and growing spiritually to own Eagle Brook’s mission</li><li>Collaborates cross functionally with the central Ministry Development team and peers at other campuses </li><li>Reports to the Campus Pastor </li></ul> ESSENTIAL JOB FUNCTIONS <ul><li>Leads the Guest Experience volunteer team </li><li>Identifies, equips, inspires and invests in volunteers</li><li>Develops volunteer leaders, directors and team leads to equip and lead core volunteers </li><li>Meets with leaders one to one and in groups for spiritual and leadership development </li><li>Manages volunteer schedules</li><li>Oversees the overall guest experience from the streets to the seats, including, but not limited to, parking lot, lobby, and auditorium</li><li>Executes ministry strategies and initiatives as designed by the Central Guest Experience team </li><li>Supports campus team, as needed</li><li>Performs pastoral duties, including visits, weddings, baptisms, funerals and pastor on duty</li><li>Supervises, leads and develops Guest Experience Associate, if assigned</li><li>Manages an assigned budget</li></ul> OTHER JOB FUNCTIONS <ul><li>Oversees care ministries, as assigned (i.e., One on One Care, Quest 180, Divorce Care, etc.)</li><li>Manages beverage service requests for campus</li><li>Oversees merchandising of retail spaces</li><li>Responsible for lobby decor implementation</li><li>Other duties as assigned </li></ul> QUALIFICATIONS Minimum Qualifications<ul><li>Follower of Jesus and aligns with Eagle Brook Church’s nine core beliefs </li><li>Bachelor's degree or equivalent combination of education and experience (typically 8+ years)</li><li>2+ years of experience building, leading and developing effective volunteer and leader teams</li><li>2+ years of leadership experience </li><li>Call or pastoral ministry and desire for people to know Jesus</li><li>Must meet Biblical qualification for pastoral leadership</li><li>Strong evidence of a Christ-centered life</li><li>Self-starter</li><li>Skilled in problem solving and conflict resolution</li><li>Demonstrated ability to operate effectively in fast-paced team and cross-functional environments</li><li>Excellent written, verbal and interpersonal communication skills</li></ul> Preferred Qualifications <ul><li>Bachelor's degree or seminary training</li><li>Supervisory experience </li></ul> JOB DETAILS<ul><li>Location: Minneapolis, MN</li><li>Status: Exempt/Salary</li><li>Salary Range: $60,000 - $63,000</li><li>Full/Part Time: Full Time </li><li>Regular/Temporary: Regular</li><li>Workdays: Saturday – Wednesday (must be able to meet when volunteers are available or pastoral care is needed)</li><li>Work Hours: 8:00 am – 4:30 pm with evening hours for services, meetings and events</li><li>Remote Eligible: may be eligible to work remote one day per week</li><li>Ministry/Department: Campus Ministry </li><li>Team: Guest Experience Ministries</li></ul> WORK ENVIROMENT / PHYSICAL DEMANDS <ul><li>Regular communicating with others to exchange information </li><li>Occasional assessing the accuracy, neatness and thoroughness of the work assigned </li><li>Occasional ascending or descending ladders, stairs, scaffolding, ramps, poles and the like</li><li>Occasional moving of self in different positions to accomplish tasks in various environments, including tight and confined spaces</li><li>Occasional moving about to accomplish tasks or moving from one worksite to another </li><li>Occasional sedentary work that primarily involves sitting/standing</li><li>Occasional light work that includes adjusting or moving objects up to 20 pounds in all directions</li><li>Occasional medium work that includes adjusting or moving objects up to 50 pounds in all directions</li><li>Occasional outdoor elements such as precipitation and wind</li></ul> BENEFITS Eagle Brook Church’s benefit plan is designed to help you stay healthy, feel secure and maintain work/life balance. Offering a competitive benefits package is just one way we strive to provide our employees with a rewarding workplace. We offer the following benefits to our full-time employees:<ul><li>medical, dental and vision coverage</li><li>health savings account (HSA)</li><li>dependent care FSA </li><li>employer-provided life insurance + additional voluntary life insurance</li><li>accident and critical illness insurance</li><li>employer-provided short-term and long-term disability</li><li>paid family and medical leave (PFML)</li><li>member assistance program (MAP)</li><li>generous paid-time off and holidays</li><li>403b retirement plan with company contribution</li><li>development dollars for team members to invest in their professional growth</li><li>casual dress and work environment</li></ul> APPLICANTS WITH DISABILITIES Eagle Brook Church provides reasonable accommodation for their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with Eagle Brook Church, call 651-429-9227 or email <a href="mailto:staffing@eaglebrookchurch.com">staffing@eaglebrookchurch.com</a> and let us know the support you need.

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