Claims Examiner

FT / PT Status – Full-Time
Benefits Eligibility – This position is eligible for a full benefits package.
Salary – $21.53 - $27.00 Hourly Wage
Remote Work / In-Office – Hybrid

Recruiter – Angie Rhodes | arhodes@utah.gov 
Application Deadline – 10/19/2026*

*This job posting may close at any time after the minimum advertising period of three (3) business days has passed, should a sufficient applicant pool be received. Applicants are encouraged to apply as early as possible.

Key Responsibilities

Do you enjoy providing great customer service? Do you have experience with medical billing or claims? If you answered
yes to these questions the Office of Medicaid Operations with the Utah Department of Health and Human Services
invites you to apply as a Medicaid Claims Examiner II.

The Medicaid Claims Examiner II position has two primary functions, to answer incoming customer service calls and to process all types of medical claims based on Medicaid guidelines. You will be required to be logged into the phone system for up to 7 hours/day and take between 70 to 100 calls a day. After training, this position may be eligible to telework from home for up to 3 days per week, with 2 in-office days.

Preference may be given to applicants that have:

• Experience processing and adjusting electronic and paper claims
• Experience with medical billing or collections
• Excellent customer service skills

Supplemental Information:

• This position may currently be a hybrid of both in-office and remote work days. Please note, a position's eligibility for remote work is established by agency management and is subject to change at their discretion, at any time and
  for any reason.
• The typical office setting for this job is adequately lighted, heated and ventilated. However, you may encounter
  some risks that are associated with any office setting, for example, the safe use of office equipment, avoiding trips
  and falls, observing fire regulations, etc.
• Typically, the employee may sit comfortably to perform the work; however, there may be some walking; standing;
  bending; carrying light items; driving an automobile, etc. Special physical demands are not required to perform the
  work.
• Standard Schedule: Monday - Friday, 8:00 am to 5:00 pm

Qualifications

As a Medicaid Claims Examiner II you will:

• Answer calls about Medicaid benefits, claims, billing practices, and other related information from the medical
  community and public.
• Adjudicate claims.
• Respond to phone, electronic, fax and mail inquiries regarding the status and correction of claims.
• Explain and interpret Medicaid billing policies, guidelines, benefits and procedures.
• May spend time in the document control area.

About the Role

Location –
288 North 1460 West
Salt Lake City, Utah, 84116
United States
Background Check Required – You must successfully pass a criminal history check.
Drug Test Required – No
Schedule Code – TL - Time limited

Why You Should Join Our Team
In Utah, we believe hard work is important, but balance is essential. Finding work/life balance is a vital element to our culture. To find out more about WHY Utah, click here. Other benefits may include:

• Job Stability: Enjoy the security and reliability of employment within a well-established organization.
• Career Growth: Develop valuable skills and gain opportunities for leadership within a large organization. 
• Meaningful Work: Contribute to an important service that benefits the community and supports organizational goals. 
• Supportive Work Environment: Be part of a team that values cooperation, strong work ethics, and mutual support.

The Agency
For more information on the Division of Integrated Healthcare, please visit our website. 

EEO Statement
The State of Utah is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. For accommodations, please contact (801) 957-9390.