Job Details: Job Location: SNP St Charles - St Charles, MO, Position Type: Full Time, Education Level: High School, Salary Range: Undisclosed, Travel Percentage: Negligible, Job Shift: Day, Job Category: Management, Description:   •             Manages workload throughput •             Invoices Work Orders that involve over-estimates or issues •             Communicate Estimate & Repair status to customers for approval •             Checks in customers for new service work / Send Other new customer info to add to system •             Handles customer calls related to Compact Construction Equipment Service •             Completes Safety Recall Service on Customer Equipment •             Create Work Orders and Assign to Techs •             Drive Workload through promos, advertising and other resources •             Review work orders for completeness before invoicing •             Invoice Work Orders •             Other items involving the Service Office •             Creates & Schedules Work Orders on Internal Equipment for PDI & Trade in Services •             Helps Coordinate Parts Availability for Repair Orders with Various Locations Qualifications: Qualifications:   •             Ability to use standard desktop load applications such as Microsoft Office and John Deere related promotions •             Attention to detail •             Ability to write and speak effectively to individuals and groups •             Excellent customer relationship and communication skills •             A willingness to learn and a drive to succeed •             Assert the professionalism and leadership •             Must have a valid driver’s license •             Highschool diploma or GED equivalent