The Choctaw Nation of Oklahoma seeks an enthusiastic Host for the 1832 Steakhouse in Durant. In this front‑of‑house role you will be the first point of contact for guests, creating a welcoming atmosphere, managing reservations and waitlists, and supporting the service team to ensure seamless, high‑quality dining experiences.
Responsibilities
- Greet and seat guests promptly with a warm, upbeat demeanor
- Manage reservations, waitlists, and table assignments using the restaurant’s system
- Answer phone calls, respond to inquiries, and handle special requests
- Coordinate with servers, bartenders, and kitchen staff to maintain flow
- Maintain an organized and clean host station and lobby area
- Provide accurate information about menus, specials, and dining policies
- Assist with administrative tasks such as daily reports and guest feedback logs
- Monitor and adjust seating plans to optimize turnover and guest satisfaction
- Handle guest concerns or complaints with professionalism and resolve issues quickly
- Support opening and closing procedures, including cash handling and shift handovers
Qualifications
- Upbeat, friendly personality with strong people skills
- Excellent memory for names, reservations, and special guest preferences
- Proven ability to multitask in a fast‑paced environment
- 1+ years experience in front‑desk, restaurant service, or similar hospitality role
- Administrative background preferred (e.g., data entry, scheduling)
- Knowledge of fine‑dining etiquette and service standards
- Flexible availability, including evenings, weekends, and holidays
- Reliable transportation to the Durant location
- High school diploma or GED; additional hospitality training a plus
- Ability to stand for extended periods and lift up to 25 lb