Baltimore, MD | $160,000–$190,000 Annually | Full-Time | On-Site (Hybrid Flexibility for the Right Candidate)
About the Organization
Atlantic Health Strategies is recruiting on behalf of a specialized revenue cycle management (RCM) organization that partners with behavioral health and substance use disorder treatment providers to optimize financial performance and streamline administrative operations.
The organization provides comprehensive revenue cycle solutions, including medical billing, claims management, utilization review, provider credentialing, and reimbursement optimization. Its services support behavioral health organizations across multiple levels of care, including residential treatment, partial hospitalization (PHP), intensive outpatient (IOP), and traditional outpatient services.
With a focus on operational efficiency, transparency, and financial sustainability, the organization helps treatment providers navigate complex reimbursement processes, improve collections, and strengthen their overall financial performance.
The Opportunity
We are seeking an experienced Director of Revenue to provide strategic and operational leadership for a revenue cycle management organization specializing in behavioral health and substance use disorder treatment services.
This full-time leadership opportunity is based in Baltimore, Maryland, with a strong preference for on-site work. Hybrid flexibility may be considered for a highly qualified candidate based on experience, qualifications, and organizational needs.
The Director of Revenue will play a critical role in strengthening revenue cycle operations, improving collections, reducing claim denials, and supporting the financial success of the healthcare organizations served.
What You'll Do
- Oversee revenue cycle management operations, including claims submission, payment posting, accounts receivable, collections, and denial management.
- Develop and implement strategies to maximize reimbursement, reduce outstanding accounts receivable, improve collection rates, and optimize overall revenue performance.
- Monitor key performance indicators, including denial rates, days in accounts receivable, clean claim rates, reimbursement trends, and collection performance.
- Collaborate with billing, utilization review, credentialing, and operational teams to identify reimbursement barriers and improve revenue cycle workflows.
- Analyze claim denials, payer reimbursement patterns, and operational inefficiencies to develop corrective action plans and improve financial outcomes.
- Ensure revenue cycle processes align with applicable healthcare billing regulations, payer requirements, and industry best practices.
- Prepare financial performance reports, identify opportunities for improvement, and provide strategic recommendations to organizational leadership.
Requirements
Required:
- Direct professional experience
within substance use disorder and/or mental health treatment
- Operational or leadership
experience within a behavioral health treatment environment
- Working knowledge of behavioral
health facility operations and relevant levels of care
- Experience with core operational
functions such as patient intake, admissions, utilization review,
staffing, scheduling, discharges, census management, or patient retention
- Ability and willingness to
maintain an active, visible presence in day-to-day facility operations
- Strong organizational,
communication, leadership, and problem-solving skills
- Ability to work effectively
across admissions, clinical, and operational teams
- Commitment to behavioral
healthcare, recovery, and a strong patient experience
Preferred:
- Previous Director of Operations,
Executive Director, Program Director, or comparable behavioral health
leadership experience
- Experience coordinating
utilization review and insurance authorization processes
- Experience managing admissions,
discharges, and AMA situations
- Experience managing behavioral
health staffing and scheduling
- Experience supporting census
growth and patient retention
Benefits
- Annual Salary: $160,000–$190,000, commensurate with experience and education.
- Full-time leadership opportunity with an established healthcare revenue cycle management organization.
- Primarily on-site position in Baltimore, Maryland, with hybrid flexibility potentially available for a highly qualified candidate.
This is a confidential direct-hire opportunity with a healthcare revenue cycle management organization. Atlantic Health Strategies is managing recruitment on behalf of the hiring organization.