JOB POSTING
Operations Manager (Land and Snow)
Cedar Rapids, Iowa
FULL_TIME |
Operations Manager (Land and Snow) Overseeing daily field operations, managing landscape enhancement projects, coordinating maintenance crews, and assisting with snow removal operations during winter months. This role ensures high-quality service delivery, efficient use of resources, and positive client relationships throughout all seasons.
Duties & Responsibilities:
Landscape Enhancements:
Landscape Maintenance:
Snow Removal Operations:
Administrative & Leadership Support:
Qualifications:
Skills & Competencies:
Duties & Responsibilities:
Landscape Enhancements:
- Assist in planning, scheduling, and executing enhancement projects including installations, renovations, seasonal color, and landscape upgrades.
- Coordinate with clients, vendors, and internal teams to ensure materials, equipment, and staffing are in place.
- Monitor project timelines and budgets, reporting variances to the General Manager.
- Conduct site visits to ensure proper execution, safety compliance, and adherence to quality standards.
- Site contact for large scale projects for the customer contact and relationship building.
Landscape Maintenance:
- Support daily routing, scheduling, and mobilization of maintenance crews.
- Ensure crews are prepared with necessary equipment, materials, and direction.
- Assist with training and onboarding of new team members on maintenance practices and safety procedures.
- Conduct regular site audits to verify scope of work and identify areas for improvement.
- Address client concerns in collaboration with the General Manager
Snow Removal Operations:
- Support planning and execution of snow removal operations during winter, including plowing, shoveling, and de-icing.
- Coordinate snow removal crews, equipment mobilization, route management, and weather monitoring.
- Assist in preparing snow equipment, verifying readiness, and ensuring proper deployment before and during snow events.
- Monitor job performance during snow events and ensure safety and quality standards are met.
- Assist with post-event reporting and follow-up on client feedback or service adjustments.
- Large on-site contact. Stay on sites of large customers during/after the large snowstorms.
Administrative & Leadership Support:
- Maintain accurate records for job progress, labor hours, materials used, and weather-related documentation.
- Assist in managing equipment inventories and coordinate repairs or maintenance.
- Enforce safety protocols and company policies across all operations.
- Provide input on crew performance and assist in coaching and development of field staff.
Qualifications:
- 7-10+ years of experience in landscape maintenance, construction, or snow operations.
- Knowledge of horticulture, irrigation, enhancement installation, and snow removal practices.
- Supervisory or crew leadership experience preferred.
- Ability to interpret site plans, snow maps, work orders, and client specifications.
- Bilingual (English/Spanish) a plus.
- Valid driver’s license with a clean driving record.
Skills & Competencies:
- Strong organizational and multi-tasking skills across seasonal responsibilities.
- Clear and professional communication skills.
- Adaptability to respond to urgent weather events and after-hours work.
- Familiarity with landscaping and snow removal equipment and best practices.
- Proficiency in mobile field technology, scheduling tools, and Microsoft Office Suite.