Payroll Administrator

Under the direction of the Payroll Lead, the Payroll Administrator provides day-to-day payroll and timekeeping support to LAUNCH contract employees, with a primary focus on assisting employees with ADP Time and Attendance. This entry-level position serves as a resource for timecard questions, time entry issues, and general payroll-related inquiries while helping ensure employee time s submitted accurately and on schedule.

ESSENTIAL DUTIES & RESPONSIBILITIES

· Serve as a primary point of contact for contract employees needing assistance with ADP Time & Attendance

· Assist employees with questions related to entering, reviewing, correcting, and submitting timecards

· Troubleshoot basic timekeeping issues and escalate more complex system or payroll concerns as appropriate

· Monitor timecard submissions and follow up with employees regarding missing, incomplete, or inaccurate time entries

· Assist with identifying and resolving timecard discrepancies prior to payroll processing deadlines

· Respond to employee payroll and timekeeping questions in a timely, professional, and customer-focused manner

· Provide guidance to new contract employees on timekeeping expectations and processes

· Maintain accurate payroll and timekeeping records and documentation

· Assist the payroll team with data entry, reporting, audits, and other administrative tasks as needed

· Support payroll deadlines by helping ensure required timekeeping information is received and complete

· Protect confidential employee and payroll information

· Perform other payroll and administrative duties as assigned

KNOWLEDGE, SKILLS & ABILITIES

· Highly organized individual who works well in a fast-paced environment

· Excellent communication skills

· Ability to multitask and prioritize projects

· Ability to work independently with limited guidance and as part of a team

· Customer-service oriented

· Computer savvy and comfortable learning new technologies with ease

· Ability to proactively anticipate the needs of others and the business

· Physical Requirements:

o Prolonged periods of sitting at a desk

MINIMUM EDUCATION / EXPERIENCE / QUALIFICATIONS

· Strong attention to detail and accuracy

· High School Degree required; Associates Degree preferred

· Strong customer service and problem-solving skills

· Ability to manage multiple requests and prioritize work around payroll deadlines

· Ability to handle confidential and sensitive information appropriately

· Familiarity with ADP Workforce Now preferred

KEY RELATIONSHIPS

· Internal staff members

· LAUNCH Clients

· Contract employees