Lead by Example. Support Your Team. Grow Your Career.

Are you a motivated retail professional who enjoys coaching others, driving sales, and delivering exceptional customer experiences? At Russell Cellular, our Assistant Store Managers play a critical role in the success of the store by supporting the Store Manager, developing team members, and helping drive sales performance and operational excellence.

As an Assistant Store Manager, you'll lead by example as an active seller while helping oversee daily store operations, coaching Wireless Specialists, and creating a positive, high-performing team environment.

Why Russell Cellular?

Since 1993, Russell Cellular has grown into one of the nation's largest Verizon Authorized Retailers, serving customers through hundreds of locations across the country. We are committed to developing our people, supporting our communities, and creating opportunities for employees to grow personally and professionally.  

Compensation

Compensation includes a $13.00 per hour base rate plus uncapped commission. While average earnings are up to $18.00 per hour, there is no cap on commissions, allowing high performers to increase their earnings beyond the average.

Benefits

Eligible employees may have access to:

• Medical, dental, vision, and life insurance benefits
• 401(k) with employer matching opportunities
• Paid time off, paid sick leave, and company holidays
• Employee Assistance Program (EAP)
• Verizon discounts, sales contests, and performance incentives
• Career development, advancement opportunities, and paid training
• Same-day pay options

What You'll Do

• Support the Store Manager in leading, coaching, and developing a team of Wireless Specialists.
• Actively sell Verizon products and services while meeting individual sales goals.
• Help drive store performance by reinforcing sales behaviors, coaching team members, and ensuring accountability.
• Assist with recruiting, interviewing, onboarding, and training new employees.
• Conduct sales observations, performance coaching, and developmental training with team members.
• Assist with scheduling, timekeeping review, and maintaining appropriate store coverage.
• Support inventory management, including receiving shipments, inventory counts, device security checks, and inventory audits.
• Help reconcile cash deposits and maintain accurate operational records.
• Assist with resolving escalated customer concerns and billing issues while delivering exceptional customer experiences.
• Maintain a clean, organized, and professional store environment.
• Serve as the acting leader in the Store Manager's absence.

What We're Looking For

• Previous retail sales experience required; leadership or supervisory experience preferred.
• Strong interpersonal, communication, and coaching skills.
• A passion for helping others succeed and creating a positive team culture.
• Proven ability to achieve sales goals and influence team performance.
• Strong organizational skills and attention to detail.
• Ability to manage multiple priorities in a fast-paced retail environment.
• Flexible availability, including weekends, as business needs require.

Why You'll Love This Role

This position is ideal for someone looking to take the next step in their retail leadership career. You'll gain valuable management experience, develop leadership skills, and work closely with the Store Manager to drive business results while preparing for future advancement opportunities.

If you enjoy technology, sales, coaching people, and making an impact on your team's success, we'd love to hear from you. Apply today and start your next career adventure with Russell Cellular!

Equal Opportunity Employer: Russell Cellular is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Russell Cellular makes hiring decisions based solely on qualifications, merit, and business needs at the time.