Sweetwater, the nation's #1 online retailer of pro audio equipment and music instruments, is seeking to hire a Guitar Gallery Associate to add to our growing Guitar Gallery team! In the Guitar Gallery, we're ensuring that shopping for a guitar or bass on our website is as exciting and reassuring as it is in person. That's why we carefully inspect every stringed instrument we sell priced above $299. If you take pride in the details and enjoy work that is hands-on, this role is for you. You do not need to be a musician to succeed here!

As a Guitar Gallery Associate, you will help make each customer's purchase a great experience by unboxing, inspecting, tuning, polishing, helping with photography, and professionally repackaging instruments. This is the starting position of our guitar training career path, with room to grow into Guitar Technician roles such as Tech I (Tune & Polishing Tech), Tech II (Inspection Tech), Returns Tech, Tech III (Support Tech), and beyond. This is a full-time, on-site position with overtime opportunities at our beautiful campus in Fort Wayne, IN.

Job Responsibilities:

• Unboxing and inspecting guitars and basses with a careful eye for detail
• Tuning and polishing instruments
• Helping with instrument photography
• Professionally repackaging instruments so they arrive in great condition

Job Qualifications:

• Upbeat, positive attitude
• Coachable and eager to learn
• High level of attention to detail
• Dependable, reliable transportation
• Ability to work at a rapid and steady pace
• Ability to be on your feet for your entire shift
• Ability to consistently lift 25 pounds
• Comfortable working around flash photography
• No musical experience is required, and we'll teach you what you need to know
• Experience with guitar or bass, including basic maintenance like tuning, polishing, or stringing, is a plus
• Curiosity about stringed instruments is a plus

Sweetwater “Ideal” Team-Player

• WOWs The Customer - Deep passion and desire for creating amazing customer & colleague experiences
• Gets Things Done - Great work ethic and moves with a sense of urgency
• Obsesses over the Details – Committed to paying attention to the details
• Drives Continuous Improvement – Always focusing on effective and efficient work and ways to get better
• Develops the Future – Committed to pursuit of growing personally & professionally and has a focus on bringing your colleagues along with you on that journey

Sweetwater’s culture is one that is built on the creation and celebration of music, which unifies people from all walks of life. Our individual differences make Sweetwater stronger as a company and a better place to work. Having a truly diverse workforce allows us the opportunity to collectively respect, learn and grow from each unique perspective and experience. We have welcomed thousands of employees and families who have joined the Sweetwater team from all over the nation and the world, and we welcome you, too, to find out why we consider a career at Sweetwater the full-time dream.