Job Details: Level: Entry, Job Location: Thrift Shop - Orange, CA, Position Type: Temporary, Education Level: High School, Salary Range: Undisclosed, Travel Percentage: None, Job Shift: Any, Job Category: Education, POSITION SUMMARY
The Seasonal Thrift Shop Retail Associate supports daily retail operations during the peak holiday or seasonal periods. This temporary role provides excellent customer service, maintains organized and attractive displays, assists with processing donations, and supports merchandising and sales transactions. The associate helps create a welcoming, mission-centered environment that reflects Orange Lutheran's values. This position assignment will extend until the middle of January 2027.
Reports to: Thrift Shop Manager
Supervises: None
ESSENTIAL DUTIES
Maintain a friendly and helpful attitude at all times
Greet customers warmly and assist with product selection
Handle customer questions, concerns, and returns in a professional manner
Operate the cash register accurately and efficiently
Process sales, returns, and discounts according to policy
Balance the register at the end of each shift
Sort, price, and display donated items in a clean and visually appealing way
Keep the sales floor tidy, organized, and fully stocked
Rotate inventory regularly and remove unsellable or outdated items
Receive and sort incoming donations
Follow guidelines for quality, cleanliness, and pricing
Ensure donation areas remain organized and safe
Work cooperatively with staff and volunteers to achieve daily goals
Support other associates and assist with special projects as needed
Communicate effectively with the management team
ADDITIONAL DUTIES
Assist with seasonal promotions, special sales events, and other tasks as assigned by shop management
All other duties as assigned
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The qualifications and competencies listed below represent the knowledge, skills, abilities, and physical demands required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position
Education
High School
Experience
Prior retail or customer service experience preferred
LICENSES, CERTIFICATES, AND CLEARANCES
Cleared Background/Fingerprint check
Valid CPR and First Aid certifications
Cleared TB assessment
Completion of Ministry Safe Training
KEY COMPETENCIES
Knowledge
Knowledge of the mission and core values of Orange Lutheran High School
Knowledge of thrift or consignment store operations
Knowledge of retail operations
Handling cash and making change
Working with credit card machines and cash registers
Skills and Abilities
Effective communication skills; conveys information effectively; actively listens
Ability to work independently with minimal supervision
Ability to work with a variety of people in a busy work environment
Effective problem-solving skills
Use good judgment, decision-making, and critical thinking skills
Excellent customer service
History of being punctual and reliable
Ability to rotate days worked based on need
Establish relationships with customers, gain trust, and act with trust in mind
Pursue everything with energy and drive
Will not give up when faced with resistance
Gain the trust and support of peers
Consult problems with peers with minimal escalation
Open to change
Learn quickly when faced with new problems
Enjoy the challenge of unfamiliar tasks
PERSONAL CHARACTERISTICS
Exhibit the highest level of Christian integrity - his/her life reflects Christ-like morals, behavior, attitude, and leadership
Integrate faith and prayer in the performance of job duties
Ability to articulate their Christian faith
An active member of a Christian church, Missouri Synod preferred
Foster a Christ-centered environment focused on Grateful Servanthood, Accountability, Compassion, and Collaboration, in alignment with our Guiding Principles
PHYSICAL REQUIREMENTS
The employee is frequently required to stand and walk for extended periods, speak clearly, hear accurately, and move about the store
The employee is occasionally required to reach with hands and arms; use hands to finger, handle, or feel objects or controls, and smell
The employee is frequently required to lift, push, or pull up to 25lbs., and occasionally may have to lift, push, or pull up to 40lbs
The employee is frequently required to bend, stoop, sit on the floor, climb stairs, squat, kneel, jump, twist, or bend
See in the normal visual range with or without correction; vision sufficient to read computer screens and printed documents
Specific vision abilities include near and far vision within the normal range, peripheral vision, depth perception, and the ability to adjust focus
WORK ENVIRONMENT
The typical work environment is an indoor store environment
The typical noise level is quiet to moderate
This job description intends to provide a representative summary of the essential functions that will be required of positions given this title and should not be construed as a declaration of specific duties and responsibilities of any particular position. Employees will be assigned specific job-related duties through their hiring departments. Specific job-related duties assigned by hiring departments shall be consistent with the representative essential functions listed above and shall not be construed as expanding a particular position's role, scope, FLSA status, or grade.Qualifications: