What You’ll Lead

As General Manager, you oversee the quality and results of daily school operations, ensuring Goldfish Swim School Bedford runs to Goldfish standard operating procedures. 

Key responsibilities include coaching and developing a team of 50-60 for strong performance and satisfaction; partnering with Supervisors on student progress, scheduling staff, maintaining high customer satisfaction, maintaining safe pool operations; implementing and training the Emergency Action Plan (EAP); and managing payroll.

Qualifications:
- High school diploma/GED required; bachelor’s desired
- 3–5 years management experience preferred
- Lifeguard, CPR/AED, First Aid training provided upon hire

Your Benefits

Medical, dental, and vision insurance; 401(k); competitive salary ($60,000–$70,000); paid time off; and employee discounts.

Responsibilities

1. Directs and controls daily operations to ensure the school is running per Goldfish standard operating procedures.
2. Manages, coaches and develops the staff for high productivity, excellent performance and positive employee satisfaction.
3. Trains and oversees team members to provide superior swim instruction to the students and families of Goldfish. 
4. Has a high level of knowledge and experience in the Goldfish pool operations necessary to maintain a safe swim environment.
5. Initiates and oversees workplace employee activities ("Fun" Department) with the goal of achieving improved employee satisfaction.
6. Directs and oversees the implementation of the Emergency Action Plan (EAP) and all safety procedures that pertain to the facility. Trains all current staff on the EAP.
7. Maintains current certifications and stays up-to-date professionally on the aquatics and management field.
8. Schedules staff and manages payroll.
9. Fulfills other duties and responsibilities as assigned by the Employer.