<p><strong>Starting Wage: $17.15/hr</strong></p><p><strong>Company Standards</strong></p><p>At Angel of the Winds, the World’s Friendliest, Casino Resort we require all employees to provide exceptional guest service with a positive and out-going attitude. We value all guests and team members through our guiding values; Welcoming, Engaged, Accountable, Customer Experience, and Team. We have a commitment to understand, define, and deliver what our guests want and represent our company by being professional and courteous to all.</p><p> </p><p><strong>Responsibilities</strong></p><ul><li>Provides attentive and friendly service to customers.</li><li>Ensures bar is stocked with adequate amounts of beer, wine, liquor, juices, mixes, ice, dry goods, etc.</li><li>Assists Bartender with the preparation of bar service (cutting garnishes, dishwashing, etc.)</li><li>Assists Bartender with opening and closing duties as needed.</li><li>May serve and refill food and beverages for casino guests - including coffee and/or espresso.</li><li>Removes empty beverage containers and other food and beverage items in a courteous and timely manner.</li><li>May operate, balance and reconcile cash till and Point of Sale (POS) sales as trained.</li><li>Keeps liquor room and beer cooler neat, clean and organized.</li><li>Washes and stocks glassware and utensils.</li><li>Attends mandatory department meetings and training sessions.</li><li>Ensures all work stations are stocked, neat, clean and sanitary.</li><li>Informs Bartender and/or Supervisor of any equipment malfunctions.</li><li>Follows standards for merchandising, stocking, rotating and storing all products. Follows all food safety and sanitation guidelines as applicable.</li><li>Communicates any guest complaints, problems or compliments to a supervisor as soon as possible.</li><li>Works’ days, nights, weekends, special events and holidays as needed.</li><li>Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed.</li><li>Work nights, weekends and holidays as required.</li><li>Performs other duties as assigned.</li></ul><p> </p><p><strong>Qualifications</strong></p><ul><li>Exceptional guest service skills required.</li><li>Must be at least 18 years of age.</li><li>One to three months related work experience and/or training; or equivalent combination of education and experience.</li><li>Six (6) months prior experience working in a lounge, bar, tavern or sit-down restaurant desired.</li><li>Prior experience in a casino environment desired.</li><li>Must be customer service oriented and have excellent verbal and written communication skills with the ability to multi-task and work independently. </li><li>Ability to maintain professional, courteous, and effective working relationships with all levels of the organization and outside business contacts.</li><li>Employment is contingent upon a favorable outcome of a background investigation and drug screen.</li></ul><p> </p><p><strong>Certificates, Licenses, Regulations</strong></p><ul><li>Must be able to obtain and maintain a Class B gaming license from the Stillaguamish Tribal Gaming Agency.</li><li>Must be able to obtain and maintain a Washington State Health Card (Food Worker Card).</li><li>Must be able to obtain and maintain a Washington State Mandatory Alcohol Server Training (MAST) Class 12 Mixologist Permit.</li></ul><p> </p><p><strong>Physical Demands and Work Environment</strong></p><p>Constantly requires the ability to receive detailed information through oral and written communication. The position requires exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Frequently involves carrying, pushing and pulling 40 to 60 pounds. Frequently lifts and/or moves 180-pound kegs. Requires repetitive movement with the ability to stand and/or walk for an entire shift. This is a 24 hour, 7 days a week work operation.</p>