Position Summary

The Quick Lane Service Technician performs routine vehicle maintenance and light repair services for customers in a fast-paced automotive service environment. This role focuses on preventive maintenance, tire services, inspections, and basic mechanical repairs while providing high-quality workmanship and helping ensure customer satisfaction.

Essential Duties and Responsibilities

· Perform oil and filter changes according to manufacturer specifications.

· Conduct multi-point vehicle inspections and identify maintenance needs.

· Remove, mount, balance, rotate, and repair tires.

· Replace batteries, wiper blades, air filters, and cabin filters.

· Perform brake inspections and basic brake service work.

· Diagnose and perform light mechanical repairs.

· Inspect fluid levels and replenish as needed.

· Complete maintenance services efficiently while meeting quality standards.

· Maintain accurate repair orders and service documentation.

· Keep workstations, service bays, tools, and equipment clean and organized.

· Follow all Ford, dealership, and safety procedures.

· Communicate repair findings and recommendations to service advisors.

· Assist with shop maintenance and other duties as assigned.

Qualifications

· High school diploma or equivalent preferred.

· Prior automotive maintenance or repair experience preferred.

· Ford Quick Lane or automotive service experience is a plus.

· Valid driver's license with a clean driving record.

· Basic knowledge of automotive systems and maintenance procedures.

· Ability to use hand tools, power tools, and shop equipment safely.

· Tools and Toolbox required.

Physical Requirements

· Ability to stand, walk, bend, stoop, and lift up to 50 pounds regularly.

· Ability to work in a shop environment with exposure to vehicle fluids, noise, and varying temperatures.

· Ability to safely operate customer and dealership vehicles.

Skills and Attributes

· Strong mechanical aptitude.

· Attention to detail and commitment to quality workmanship.

· Ability to work efficiently in a fast-paced environment.

· Dependable and punctual.

· Strong teamwork and communication skills.

· Customer-focused attitude and professional appearance.

Preferred Certifications

· ASE Certifications are a plus but not required.

· Ford Quick Lane or Ford service training is preferred but not required.

Work Schedule

Full-time position. May require Saturdays and overtime based on business needs.

Compensation

Competitive hourly wage or flat-rate pay structure based on experience, certifications, and performance.

What Success Looks Like

· Completing maintenance services accurately and efficiently.

· Maintaining a high level of customer satisfaction.

· Meeting productivity and quality standards.

· Contributing to a clean, safe, and organized service department.

· Supporting dealership goals through dependable service and teamwork.