Optical Associate, Non-Licensed
Bring your experience to work for you where people love to shop! Boscov’s is a chain of full-service department stores serving the total family needs of our customers. For over 100 years, Boscov’s has been known for its great values and famous brands, and for offering a broad selection of quality merchandise in its stores and online. We are looking for an Optical Associate to join our Optical team.
As part of a fast-paced, dynamic team, you will advise and assist customers with various types of lenses and spectacle frames for both adults and children. If you are looking for a great opportunity to pursue a rewarding career with a company known for quality and big savings, apply today!
Job Responsibilities
- Verify prescription orders for accuracy by comparing system entries to the prescribing doctor's original prescription and maintain organized order files using established store procedures.
- Deliver exceptional customer service in person and by phone by assisting customers, explaining products and services, and creating a welcoming, professional experience.
- Ensure appropriate frame selection for prescription requirements, verify prescriptions using a lensometer, update order status throughout the fulfillment process, notify customers when orders are ready, and process all sales and payment transactions.
- Maintain strict compliance with all company policies, confidentiality standards, and HIPAA regulations to safeguard customer information.
- Support daily store operations by assisting the Optical Manager with opening and closing procedures, cash reconciliation, and maintaining accurate point-of-sale transactions.
- Foster positive working relationships with Boscov's store leadership and associates to promote a collaborative customer-focused environment.
- Maintain a clean, organized, and professional optical department that supports an exceptional customer experience.
Job Requirements
- 1 year of optical experience
- 1 year of experience working in a retail store
- High school diploma or GED equivalent
- Prior sales experience, preferred
- Exceptional communication and interpersonal skills
- Strong customer service skills
- Must have the ability to prioritize
- Ability to work as a team member
- Must have a strong sense of fashion and trends
- Position is active and includes moving about throughout department during the shift
Benefits
At Boscov’s, we value our employees, and that’s why we provide a competitive compensation and benefits package. As a Full-Time member of our team, you will be eligible to receive:
- Comprehensive benefits package, including medical/dental/vision
- Short term disability/ Long term disability- voluntary
- Life Insurance (company paid)
- 401(k) w/ company match
- Weekly Pay
- Paid vacation
- Liberal employee discount
Work where people love to shop!
Equal Opportunity Employer
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