Position Summary

3. Core Technology Scope

4. Key Responsibilities

People and Resource Management

• Lead and manage technical and presales resources across the defined technology portfolio.
• Assign and balance workload across sales opportunities, customer commitments, and available staff.
• Mentor technical consulting team on an as needed basis.
• Own resourcing conflicts, prioritization decisions, and leadership escalations.
• Report team capacity, performance, and pipeline-support metrics to leadership.
• Provide hands-on coverage for team responsibilities during absences or staffing gaps.

Solution Architecture

• Design end-to-end solutions spanning infrastructure, engineered systems, virtualization, and operating-system platforms.
• Act as Technical Architect on client engagements and ensure team’s project deliverables are meeting technical standards
• Validate solution feasibility, sizing, integration, supportability, and alignment across heterogeneous environments.
• Maintain technical standards and reference architectures used in customer proposals.
• Provide architecture governance and final technical sign-off for complex or high-risk designs.

Presales and Commercial Support

• Lead technical discovery, requirements clarification, sizing, and solution positioning during the sales cycle.
• Create and review Statements of Work, staffing plans, effort estimates, timelines, and responsibility models.
• Create customer-facing and executive presentations that communicate solution value, architecture, scope, assumptions, and risk.
• Create Oracle carts and bills of materials using the Oracle Partner Store or successor tooling.
• Perform Oracle license assessments, including entitlement review, compliance considerations, and sizing for new or renewal licensing.
• Participate in RFP and RFI technical response development and quality review.

Technical Escalation Management

• Serve as a senior escalation point across the covered technology domains.
• Coordinate internal specialists, delivery leaders, and vendor support contacts for issue resolution.
• Conduct root-cause and lessons-learned reviews for major escalations and incorporate improvements into standards and delivery practices.

5. Required Qualifications

• Demonstrated experience leading technical or presales resources in enterprise infrastructure, managed services, systems integration, or consulting environments.
• Hands-on solution architecture experience across compute, storage, networking, virtualization, and operating systems.
• Strong working knowledge of Oracle engineered systems and related infrastructure technologies.
• Proven ability to create and quality-review SOWs, staffing plans, technical proposals, executive presentations, and RFP/RFI responses.
• Experience performing technical discovery, solution sizing, architecture validation, and customer presentations.
• Experience managing technical escalations and coordinating with vendors or OEM support organizations.
• Excellent written, verbal, facilitation, and stakeholder-management skills.
• Ability to manage competing priorities while continuing to contribute directly to technical and presales deliverables.
• Experience with Exadata, Oracle Database Appliance, ZFS Storage Appliance, Oracle Linux, and Oracle Linux Virtualization Manager.
• Experience with VMware, KVM, SPARC/Solaris, AIX, HP-UX, and multi-platform migration or modernization initiatives.

6. Preferred Qualifications

• Knowledge of Oracle licensing concepts, entitlement reviews, compliance assessments, and bill-of-material creation.
• Experience working with Oracle, IBM, HPE, and other enterprise technology vendors.
• Background in consulting, presales engineering, solution architecture, or customer-facing technical leadership.
• Relevant vendor, architecture, operating system, virtualization, or project leadership certifications.

7. Success Measures