JOB POSTING
The incumbent will be assigned to the Citywide Case Management CASC Team in partnership with the San Francisco Adult Probation Department (SFAPD) at the Community Assessment Services Center (CASC) based at 564 6th Street.
The incumbent will supervise three clinical social workers (CSW I/II), one social work associate and one peer specialist who provide intensive case management to adults involved in the criminal justice system and who have severe mental illness and/or co-occurring substance abuse. In addition to clinical and administrative supervision of staff, the incumbent is responsible for providing consultation and clinical oversight for the CASC milieu, crisis de-escalation and safety screenings for high acuity clients, processing of referrals, training/education for partners/community members, and representation for the program in collaborative court settings.
DEPARTMENT DESCRIPTION:
The Division of Citywide Case Management Programs provides comprehensive outpatient treatment to San Franciscans suffering from severe mental illness, often complicated by substance abuse and/or chronic medical conditions. The mission of the division is to help clients recover prior functioning, while reducing reliance on acute services, and facilitate transitions from ZFGH psychiatric inpatient, jails, or other institutions to the community. The Citywide CASC Team uses trauma informed interventions to work with clients who are justice-involved, often on probation, and experiencing co-occurring mental health/substance use disorders. Interventions include psychotherapy, crisis intervention, psychotropic medication management, case management, outreach, and employment services.
Responsibilities
% of time | Essential Function (Yes/No) |
Key Responsibilities (To be completed by Supervisor) |
35 | YES | Supervises staff performing behavioral health services including, assessment, counseling, psychotherapy, crisis intervention, group therapy and / or community health, for patients with serious mental health disorders. Assists with challenging and / or complex patient care interactions / issues. Advises on patient treatment strategies. Clinical Supervision Supervises three CSW I/IIs, one SWA, and one peer specialist (or similar combination of five supervisees) which includes hiring, training, evaluating performance and performing corrective actions (as needed). Provides administrative backup to the Director. Assists with leading group clinical supervision. |
35 | YES | Assists with allocation and management of program resources. Ensures productivity goals are met. Suggests ways to increase efficiency and improve quality of care. Requests additional resources when necessary. Project Planning, Development, Management, Evaluation and Contract Compliance Responsible for assisting the Program Director with the planning, development, management and evaluation of the Adult Probation Department contract at the CASC. Co-oversees group schedule/programming for clients including community events. In addition, attend local governmental planning meetings to ensure compliance with progressive application of the project and contractual requirements.
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10 | YES | Manages patient / client records according to state, city and county requirements. Ensures staff accurately document all patient related activities within established time frame. Recommends improvements to clinical documentation/program record keeping. Education and Training Provides education to SFAPD and community regarding program services, client needs and treatment. Assists in planning and providing in-service to staff. |
15 | YES | Intake/Assessment Screens referrals for meeting program criteria. Conducts intake of new clients, including assessment, community functioning, and service needs, when appropriate. This entails assessment of presenting problems, obtaining psychosocial history, conducting a mental status examination, and diagnosing (DSM V). Responds to unscheduled “walk in” clients, utilizing crisis intervention techniques and providing 5150 services as needed. Acts as liaison to inpatient units to facilitate referrals and service treatment. Acts as liaison to APD program monitors re: intakes and discharges to/from the program. |
5 | YES | Collaborates with multidisciplinary teams including psychiatrists, primary care providers and community health workers advocating for patients. Serves as an internal resource for behavioral health issues. Serves as liaison with community-based behavioral health resources. Education and Training Provides education to SFAPD and community regarding program services, client needs and treatment. Assists in planning and providing in-service to staff. |
100% | (To update total %, enter the amount of time in whole numbers (without the % symbol - e.g., 15, 20) then highlight the total sum (e.g., 1%) at the bottom of the column and press F9. The total sum should add up to 100%.) |
Qualifications
MINIMUM REQUIREMENTS:
- Master's degree from an accredited school of social work/professional counseling/psychology, and three years of post-master’s experience; or an equivalent combination of education and experience; and knowledge and abilities essential to the successful performance of the duties assigned to the position.
- Licensed by the California Board of Behavioral Sciences as a LCSW, MFT, or LPCC
- Knowledge of psychiatric service operations and ability to apply concepts in an acute care setting.
- Strong interpersonal skills and experience working with populations that is diverse in gender, sexual orientation, and ethnicity.
- Ability to work cooperatively and communicate effectively with others. Ability to work in a high stress, high volume area and work well under pressure and with deadlines. Ability to follow oral and written instructions accurately; detail oriented. Able to efficiently prepare written summaries of activities, set priorities and complete reports within required time frames. Knowledge of medical and/or psychiatric terminology.
- Two years working with severely mentally ill adults, unhoused, and dual diagnosed populations.
- Ability to work with clients and program staff from diverse cultural and social class backgrounds
- Ability to ensure patient care service standards are consistently met; assists staff with managing challenging patient interactions with sensitivity and skill.
- Two years’ experience working with individuals actively involved in the criminal justice system
- One year experience doing community based case management and the ability to do outreach including to SRO hotels
PREFERRED:
- Completion of California BBS CE requirements to provide clinical supervision to AMFTs, ASWs, and APCCs.
- Three years supervisory experience
- Knowledge of medical center, HR and UC policies and processes. Knowledge of relevant psychiatric health services internal policies and external regulations.
LICENSES AND/OR CERTIFICATIONS:
- Licensed by the California Board of Behavioral Sciences as a LCSW, MFT, or LPCC