Order Fulfillment Specialist
Culloden, WV 25510, West Virginia
Full Time |

Service Wire Company, a premier supplier of industrial and utility wire and cable, is currently seeking a Order Fulfilment Specialist in Culloden, WV. If you are looking to join a great organization and a chance to become a part of our growing team, this may be the opportunity for you!

 

Position Summary:

The Order Fulfillment Specialist ensures confirmed Sales Orders comply with policies and procedures while optimizing site allocation to ensure on-time shipping. This position requires extensive communication with multiple departments throughout the quote-to-cash cycle and demands strong analytical, problem-solving, and coordination skills.

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Tasks/Duties/Responsibilities:
  • Serve as primary contact for Sales and Distribution for process exceptions and corrections
  • Review daily distribution orders to ensure on-time delivery requirements are met
  • Audit Sales Order for accuracy and completeness prior to releasing material for shipment
  • Coordinate with Production Planning and Distribution to ensure product availability and proper order flow
  • Research, troubleshoot, and resolve order-related exceptions
  • Continuously evaluate processes, procedures and policies to identify efficiency and improvement opportunities
  • Maintain consistent documentation and transactional accuracy
  • Other duties as assigned


Knowledge/Skills/Requirements:
  • Associates Degree in business-related or technical field required.  Bachelors preferred
  • Proficiency with company software, including QAD, SalesForce, Microsoft Office Suite
  • Ability to multi-task, prioritize and manage time effectively
  • Strong attention to detail with excellent organizational and follow-up skills
  • Strong analytical and problem-solving abilities
  • Effective written and verbal communication skills
  • Ability to collaborate with internal and external


Reports To:
  • Inventory and Planning Manager


The perks of joining our Team
  • Comprehensive Insurance Options - Competitive medical coverage with a variety of plan choices
  • Progressive PTO & Paid Holidays - Tenure-based paid time off plus eight paid holidays annually
  • Predictable, set schedules that support work-life balance - no rotating shifts
  • 401(k) with Company Match + Profit Sharing - Matching 5% on 6% of employee contributions and annual profit‑sharing contributions
  • Career Growth & Learning Support - Tuition reimbursement and employee assistance programs
  • Tuition reimbursement up to $15,000 - annually to support your continued education and career growth
  • Annual bonus potential up to $3,000 - through performance incentive programs
  • Referral Bonus Program - Employee referral bonuses paid out over the new hire's first year
  • See all benefits we offer here


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