Job Description

Provides office services by implementing administrative systems and procedures.  Monitors administrative projects for faculty and staff in the assigned academic area.

Required Experience

Bachelor’s degree in a related field plus one (1) year related experience; OR a combination of related education and/or experience to equal five (5) years.

Preferred Experience

• Experienced in organization, analytics, and problem-solving, with exceptional attention to detail and the management of multiple priorities.
• Experience with academic advising principles, degree audits, FERPA regulations, and interpreting and applying applicable policies and procedures.
• Experienced in student information systems and technology platforms, such as: Banner, PeopleSoft, DegreeWorks, Microsoft Office, and/or other related software applications.
• Experience exercising sound judgment and supporting program improvement efforts while fostering student success and engagement.

Additional Qualifications/Responsibilities

• Coordinates academic program operations, including planning, scheduling, instructional processes, and operational workflows to support effective program delivery.
• Coordinates curriculum management activities, including course development and revisions, curricular approvals, course scheduling, instructional planning, and maintenance of curriculum records.
• Provides operational support to faculty and academic leadership related to instructional activities, course delivery, academic requirements, instructional materials, documentation, onboarding, and communications.
• Coordinates academic assessment and quality improvement activities, including collection and analysis of assessment data, maintenance of assessment records, tracking of action items and outcomes, and support for continuous improvement initiatives.
• Coordinates accreditation and compliance activities, including collection and maintenance of supporting documentation and evidence, preparation of reports and self-study materials, and ongoing accreditation readiness.
• Supports academic governance and committee activities related to curriculum, assessment, educational effectiveness, accreditation, and academic program administration, including meeting coordination, records, action tracking, and follow-up.
• Maintains accurate and accessible academic records and documentation, including instructional records, program records, reports, and other materials required for academic operations, compliance, and institutional reporting.
• Coordinates academic communications and informational resources for faculty, staff, students, and institutional stakeholders, supporting academic programs, curriculum, instructional processes, assessment, accreditation, and student success.